Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
I just filed a claim for a damaged suitcase (bag). The Customer Services person I talked with was knowledgeable and helpful. She forward me a claim form and I submitted it this week. Hopefully will have a successful result.
Review Updated: 07/17/2016
The claim was handled well.
Thank you for leaving a review. We are sorry to hear about your bags, but are very happy to hear our customer service rep was as awesome as we know them to be! We look forward to insuring your next trip!
Hope I never need it but the insurance gives me peace of mind.
RoamRight was easy to purchase and very affordable. Luckily, we did not need to use the insurance.
I lost a brand new jacket at the airport, which was covered under lost or stolen baggage benefits. I handled the claims process entirely online, uploaded supporting documents to the RoamRight website, and received an entirely favorable decision about a week later. A couple of days after that, I received a check in the mail for the full amount I had paid for the jacket. I was very satisfied with both the process and the results.
Looked at other companies in the internet but Squaremouth was the only one that I found that connected me with what I was looking for at a reasonable price. I'll will definitely use them again.
Claim was easy to file online, turn around time was about what the website said it would be. Once I received notification for the payout, it was just a matter of a few days before check was received. Thanks.
The website was very easy to navigate and the details of the policy were clear and understandable and the opportunity to compare multiple policies side-by-side was invaluable. In entering information, I realized later that I had incorrectly entered my contact email. I called customer service and the rep I talked to was helpful and friendly and fixed the problem for me right away.
While we didn't use our policy, we had a couple of reminders on our trip that you really do need travel insurance. Another party (a family of 7) in our tour group nearly missed the first day of the tour due to flight delays. As it was, they came directly from the airport and boarded the bus without a chance to even check in to the hotel. Had they missed it, the total cost of lost tour experience would have been substantial.
The second situation involved a man we encountered on a hiking trail at the Cliffs of Moher who had fallen and sustained a compound fracture to his lower leg. Personnel on site were able to evacuate him to the visitor center, but I imagine he was taken by ambulance to a hospital some distance away at great expense. It gave us great piece of mind knowing we were covered for nearly anything that might have come up.
RoamRight was a really good choice for travel insurance. My computer was damaged on the flight home and was covered in full when I submitted my claim. The Claim process was easy and payment came in good time. I am highly satisfied and would buy insurance from them again. I will also recommend them whenever the opportunity arises. Thank you RoamRight.
Claim process took a bit longer than I would have expected, but it was handled without flaw by Roamright. Will use them, and Squaremouth, again. I am a very satisfied customer.
There are so many options for travelers insurance but RoamRight is the best. Easy to use website and the price differentials per each different rate accurately represent what will be covered! Luckily during my travels there were no accidents, but RoamRight gave me the peace of mind to enjoy my adventure!
Last updated: November 13, 2026