Arch RoamRight Travel Insurance Reviews

My wife and I actually developed such bad colds on our trip that we contemplated going home early. Fortunately we soldiered through and wound up having a great time, even hampered by illness as we were. I think that had I needed to call RoamRight, I would have been treated well and would have gotten the help I needed.

This was a great insurance policy! I had an issue with my bags not arriving at my final destination and they handled it. I was relieved to get reimbursed for the things I otherwise would not have bought.

First time using RoamRight, but it won't be my last! Due to terrorist activity, our cruise ship changed its itinerary ~ 60 days before the cruise which necessitated a revision in already purchased air travel tickets.

RoamRight was true to their policy without any "gotchas". Once I had gathered and faxed them all the required receipts, etc., they sent me a check for the full amount that the change cost me. The process was painless albeit a little slow compared to my experience with another insurer for a claim several years ago. Nevertheless, the check was in my hands within 21 days of the claim being presented.

It would help to make it more clear that when one applies for coverage including pre-existing conditions that it is required to include the cost of the trip including the flights. I was told by the RoamRight agent that the pre-existing coverage would be invalid if flights weren't covered. I don't understand why I must cover the flights if I choose not to include the price of flights and know I won't get reimbursed for them if I have to cancel. Even on nonrefundable flights the airlines I have used will let you use the fare minus a penalty to re-book a flight within a year.

Two previous claims were processed very quickly

For the second time I have found the insurance company to be the best value for the money

Right before I left I couldn't find the policy
I called and talked to Samantha
In less than a minute she found it and emailed it to me
She's top-notch

The entire process of inquiry, purchase and initiating a claim were smooth and flawless. A claim has been filed and , so far, that experience has been efficient and courteous.

roam right was avaiable at the 24 hours number and provided reasonable contact information in case of emergency

We also purchased a policy last year for our trip to Italy. We had to file a claim for trip interruption due to weather. We were totally reimbursed for our losses. We chose Roam Right again because they were so easy to work with last year. This year we unfortunately have to file a claim for medical costs. Hopefully, we will have anther good experience.