Arch RoamRight Travel Insurance Reviews

Very easy to navigate and make purchase.

The nurse gave me great advice, they called me to check on me daily

Filed claim online; was asked for a few more documents. Spoke with Jaime, got her what she needed. Claim was placed Feb. 12, check was mailed Feb. 24. Great service. Only quibble was that there were two claims, (self and spouse) but there was no second claim payment eob generated, which caused a bit of confusion at our end. Not critical, in any event.

Well there was a lot of paperwork involved in filing the claim the process made sense and was handled quickly. They were also very helpful on the phone.

The customer service rep was very helpful in explaining what policy would be best for us based on the risk we needed to cover. Without his assistance we probably would have selected the wrong type of coverage. Fortunately, the trip went well and we didn't have any unexpected events.

We actually thought we would be filing a claim because we were guaranteed by Royal Caribbean that we would be able to make a 11:40 flight return flight home but we were not able to get off ship and make that flight. We got to airport as our flight was departing. We were very upset about that because we had obligations and needed to get home that day. We were very surprised that southwest was able to get us on a flight 4 hours later all 10 of us. We figured we would have to stay over. I don't assume that we have any reason to file a claim because the airlines did not charge us any thing. So other than a couple of extra meals we were not out extra money.

Great costumer service all the way through my trip!

The claim process was easy. Both the website and the customer service representative were very helpful. There wasn't much paperwork and it was processed quickly. We did have a very straightforward situation.

The trip went well, so we did not need to file a claim. We were completely satisfied with our experience and feel confident that if something had gone wrong we would have had support.

I thought I would be making a claim since my luggage had still not caught up with me after a week at home. I contacted Roamright about procedures and received prompt reply. A second question was answered just as promptly and clearly. Fortunately, I finally received my luggage so no claim will be filed