Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,991
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AVG. MONTH
76
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Preferred

    I heard about RoamRight from a friend. It was very easy and the assistance was polite and helpful. If I travel again I will be sure to use RoamRight.

    Sharon from MO
    Review Received: October 26, 2014
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    Arch RoamRight policy: Preferred

    Friendly people and happy to help me make a change to our policy.

    FYI, I purchased through Squaremouth, which I always go to first!

    Shannon from VA
    Review Received: October 21, 2014
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    Arch RoamRight policy: Preferred

    Roam Right handled our claim in an timely manner and with no issues. We would purchase from them again and recommend them to others.

    Donald from WA
    Review Received: October 4, 2014
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    Arch RoamRight policy: Preferred

    We had peace of mind knowing we had insurance protection if needed while on a three week trip to England. Fortunately we had no problems while there.

    Melissa from ME from ME
    Review Received: September 30, 2014
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    Arch RoamRight policy: Essential

    Had to change dates. Had no problems.

    Patricia from NY
    Review Received: September 30, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    squaremouth is the only way I deal with travel insurance

    Christine from FL
    Review Received: September 27, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    Due to an unforeseen medical situation, I was forced to cancel a rafting trip that I had planned for my family of three. To file my claim, I simply provided documentation about the trip expenses and my medical issues. RoamRight sent a check about a month or so later. No problems!

    MD from CO
    Review Received: September 25, 2014
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    Arch RoamRight policy: Preferred

    It was great policy for the money. I never expected to make a claim.

    Karen from TX
    Review Received: September 23, 2014
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    Arch RoamRight policy: Preferred

    Once information reached the right address it was fine,but inially the package was returned as wrongly addressed. When I phoned the number to check they told me the address on the forms hadn't been changed yet!

    Janet from FL
    Review Received: September 16, 2014
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    Arch RoamRight policy: Multi-Trip

    I will pay the annual trip insurance again. I am 100% satiafied with the quick response to my claim and the communications I received as the process progressed.

    Rona Djeddah
    Thank you!

    rona from CA
    Review Received: September 16, 2014
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    0 out of 0 people found this review helpful

Last updated: November 13, 2026