Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,991
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AVG. MONTH
76
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
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    51
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  • Arch RoamRight policy: Essential

    My wife came down with altitude sickness in Peru and had to seek local medical attention and cancel part of our trip. When we contacted them on the road , they were very supportive . We now have to file the claim so will see how that goes.

    Elizabeth from CA
    Review Received: August 29, 2014
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    Arch RoamRight policy: Preferred

    Very easy to use the online comparison of policies. I had a couple of questions prior to purchasing and called SquareMouth Customer Service. They were responsive and gave helpful guidance. The policy chosen was more extensive while being less expensive and met our needs better than the policy offered by the tour company we were traveling with. Fortunately, we did not need to make a claim but felt comfortable that we were adequately covered in case there was a problem.

    EP from NY
    Review Received: August 23, 2014
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    Arch RoamRight policy: Essential

    It provided exactly the coverage I wanted, at an excellent price. I would recommend this policy to other travelers.

    William from HI
    Review Received: August 19, 2014
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    Arch RoamRight policy: Preferred

    All our questions about pre-existing condition coverage were answered promptly and professionally.

    Lois from NC
    Review Received: August 13, 2014
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    Arch RoamRight policy: Preferred

    I've told many of my friends about Squaremouth! I normally hate buying insurance but you make it so much easier to see what I'm getting!

    Thanks!

    Shannon from VA
    Review Received: August 7, 2014
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    Arch RoamRight policy: Essential

    My dad was diagnosed with cancer a few days after my wife and I booked a cruise and paid for the travel insurance. I cancelled our trip within a few days of Dad's diagnosis. When I called RoamRight, they explained how to file a claim and which forms to submit.

    I submitted the claim forms and received full payment for the covered travel expenses within one month.

    I wouldn't hesitate to use RoamRight again. Their price was fair and their service was prompt.

    Billy from CA
    Review Received: July 26, 2014
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    Arch RoamRight policy: Essential

    Merely asked a process question of RoamRight. Got my answer. No claim was necessary.

    Pamela from CA
    Review Received: July 20, 2014
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    Arch RoamRight policy: Preferred

    positive experience. would check w/ Squaremouth first should there be a another need for travel insurance.

    anonymous from GA
    Review Received: July 4, 2014
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    Arch RoamRight policy: Essential

    Very easy purchasing process. Did not need to file a claim so do not know about ease of this process, but otherwise service was satisfactory. Website made it easy to compare policies which was very convenient.

    Charlie from TX
    Review Received: June 19, 2014
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    Arch RoamRight policy: Preferred

    Received policy by email after purchasing which read just as we expected. Did not need to file a claim

    Ann from CO
    Review Received: June 12, 2014
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Last updated: November 13, 2026