Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,995
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AVG. MONTH
76
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Preferred

    My trip was delayed, and RoamRight paid the full amount of my claim with no qestions or hassles, getting me a check within ten days of my submission.

    Marilyn from GA
    Review Received: March 3, 2014
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    205 out of 208 people found this review helpful
    Arch RoamRight policy: Preferred

    I never went on my trip because of the circumstances. My daughter did not make the olympic team so I therefore had no reason to go. I called and the claim was processed immediately. What I really appreciated is they had someone call me prior to sending the checks to me just to make sure I wasn't shocked at the amount I was getting back. They wanted to make sure that I was only going to get 75% of the original investment. I knew that ahead of time because Squaremouth insurance agents helped me select the best possible insurance given my circumstances and I knew I could only get 75% back. I just appreciated that they took the time to call and make sure that I understood.

    Lauren from NH
    Review Received: March 3, 2014
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    245 out of 249 people found this review helpful
    Arch RoamRight policy: Preferred

    With the weather and cancelled flights of winter 2014, travel insurance was inexpensive peace of mind. I didn't make a claim, but the performance of the insurer and the comments from those who had made claims, convinced me that my premium was well-spent.

    Larry from MA
    Review Received: February 24, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    Claim not solved yet but we are going forward to get things settled. I mainly brought this for the medical but didn't expect to use it for items stolen including passport. There were some items not covered which I guess is really under the small print like prescription glasses.

    Anthony from FL
    Review Received: February 18, 2014
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    46 out of 50 people found this review helpful
    Arch RoamRight policy: Preferred

    I wanted medical insurance for my 2 week trip which included a guided tour and lake house rental. This was have the price of "trip insurance"

    Wayne from FL
    Review Received: February 14, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    I can only provide relevant feedback for my insurance provider before the trip, since I did not need to contact them during my trip, nor did I make a claim. The process of buying a policy was quick and straightforward, unlike some competing companies. I was going to Cuba, which required some extra considerations, and my insurer handled them well.

    Rick from CA
    Review Received: February 11, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Active

    A policy change was easily done with no problems.

    Jim from CT
    Review Received: January 29, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    STILL IN GOOD HEALTH Did not use.

    Karl from FL
    Review Received: January 13, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    Easy to find quotes and details on the internet; I only wanted medical coverage for the trip not cancellation, baggage etc so I found Squaremouth to offer just that.

    sandee from FL
    Review Received: January 12, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    I did not have a claim.

    Victor from MO
    Review Received: January 11, 2014
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    0 out of 0 people found this review helpful

Last updated: November 14, 2026