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Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,995
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AVG. MONTH
76
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • “
    Arch RoamRight policy: Essential

    Had no claim nor customer service issue

    Gene from WA
    Review Received: September 1, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    No claim...no contact

    Dave from AZ
    Review Received: August 31, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    i was pleased with the rate,

    arlene from NV
    Review Received: August 26, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Excellent customer service and product that provided piece of mind prior to and during our cruise.

    Kenneth from CA
    Review Received: August 12, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Active

    No claim

    Anthony from NH
    Review Received: July 27, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    Before Trip
    Very pleased with customer service

    During Trip
    did not need to use insurance thankfully but I felt better knowing I had the insurance

    Claim Process
    no claim

    Rose Mary from PA
    Review Received: July 21, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Elite

    Before Trip
    Due to political unrest in the country I planned to travel to, I ended up having to cancel the trip before I left, and I filed for "cancel for any reason" coverage.

    Claim Process
    "Cancel for any reason" coverage is at 75%

    Anonymous from VA
    Review Received: July 19, 2013
    Was this review helpful?
    37 out of 40 people found this review helpful
    “
    Arch RoamRight policy: Elite

    During Trip
    Luckily did not need to use!

    Frequent flier from IN
    Review Received: July 2, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    During Trip
    fof not nred

    Beth from TX
    Review Received: July 1, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Adventure

    Before Trip
    Squaremouth was extremely easy to use to compare various coverage plans as well as compare specific coverage add-ons. It was very easy to use and highly effective.

    During Trip
    I didn't need to contact the carrier, but using Squaremouth to research coverage options was very easy.

    Claim Process
    I did not make a claim.

    Andrew from MA
    Review Received: June 26, 2013
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    0 out of 0 people found this review helpful
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Last updated: November 14, 2026