Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
Before Trip
There was never a time in which I was concern about needing insurance. It is always better to have insurance and not need it than to need it and not have it.
During Trip
I did not need to use any of the services of the company. I'm sure that they would have been there if I had needed them.
Claim Process
No claim!!!
Before Trip
None
During Trip
none applied
Claim Process
no claims
During Trip
Luckily we didn't need any of the services. These folks are very helpful!
Before Trip
Glad policy was not needed. But felt confident that we had purchased it.
During Trip
I did not need any interaction with the insurance during my trip.
Claim Process
I do not have a claim.
Before Trip
My representative was professional, knowledgeable, courteous, and very, very helpful. If I could remember his name (sadly, I failed to find it for this survey), I'd recommend him for a big raise.
During Trip
na
During Trip
NA
Before Trip
Easy and straight forward process to obtain policy.
During Trip
No need to contact carrier during trip.
Claim Process
Did not file a claim.
During Trip
Did not use
Before Trip
My claim was slightly unusual but the reps walked me through filing & a few weeks later I received a check.
Last updated: November 14, 2026