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Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,995
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AVG. MONTH
76
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • “
    Arch RoamRight policy: Preferred

    Before Trip
    reasonable rate

    During Trip
    did not need to use it

    Claim Process
    did not need to use it

    carol from CA
    Review Received: April 6, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Before Trip
    This is an easy to use site for comparing and selecting the travel insurance that meets your needs.

    During Trip
    Had no need to use the insurance during this trip.

    Kurt from WI
    Review Received: March 31, 2013
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    1 out of 3 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    During Trip
    no need to contact

    Claim Process
    No claim

    Jessica from PA
    Review Received: March 10, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    During Trip
    Never used insurance, good deal though of we needed it

    Melissa from AK
    Review Received: March 10, 2013
    Was this review helpful?
    1 out of 2 people found this review helpful
    “
    Arch RoamRight policy: Essential

    Before Trip
    Unfortunately I had to file a claim because of delays with Sunwing Airlines. Mailed the claim in last week.

    During Trip
    Called your office immediately when I knew trip was delayed. I received fast and friendly information and a claim was sent to my e-mail address. Thanks!

    Nancy from KY
    Review Received: February 24, 2013
    Was this review helpful?
    73 out of 77 people found this review helpful
    “
    Arch RoamRight policy: Essential

    During Trip
    not applicable

    Bonnie from PA
    Review Received: February 12, 2013
    Was this review helpful?
    0 out of 4 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    During Trip
    How do you rate insurance you didn't use?

    Daniel from CA
    Review Received: January 8, 2013
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    0 out of 4 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Before Trip
    fast service by email (dox), straightforward, concise,
    no-hassle. price was competitive.

    During Trip
    did not experience travel issues: did not contact carrier

    anonymous from IN
    Review Received: January 4, 2013
    Was this review helpful?
    1 out of 6 people found this review helpful

Last updated: November 14, 2026