Arch RoamRight Travel Insurance Reviews

A year ago I purchased the insurance. The representative was very helpful and knowledgeable and answered my questions in a friendly manner. I would purchase the insurance again. Thankfully, there were no issues on my trip so I do not need to make a claim.

Peace of mind while on a vacation makes the experience so much better

I injured my back a few months prior to our planned guided kayaking and cultural trip to Bhutan. Arch RoamRight reimbursed my spouse and I the full amount we insured ourselves for. We were so thankful that we had purchased this insurance!

Unlike some other insurance companies, Arch RoamRight had a "live" phone line for customer service. Others, only offered online services.
When I called for pre-trip information and policy clarification, I was able to speak with a representative who promptly and efficiently answered my questions. Also, Arach RoamRight offers options for political evacuations as well as the standard medical evacuations.

I had never heard of RoamRight before visiting Squaremouth's insurance comparison websites. But I have since learned that several fairly large tour groups use RoamRight. If I travel again, I certainly plan on checking in with RoamRight.

Thank you, Squaremouth, for showing many available insurance options....not normally found in a typical web search.

SquareMouth continues to make it easy to buy travel insurance providing best value. Only contact with RoamRight was to adjust dates of trip. They handled that efficiently and immediately sent me the updated policy.

THANKS

Customer service at Arch RoamRight is outstanding. Our travel plans had to be severely adjusted due to a glitch on the tour company's end. The RoamRight team was responsive, positive and reassuring while enabling us to make different plans.

We will always look to SquareMouth, and especially RoamRight, for our travel insurance needs. They are the best, by far!

Gave me peace of mind travelling to an area prone to hurricanes. Will definitely be using RoamRight in the future.

Perfect trip to Italy! I was happy to have the comfort of an insurance policy, but even happier to not have to use it.

I am very disappointed with Arch Roamright. We filed our claim over a month ago for a missed connection (included in our plan) and have heard nothing from them. I would think that good service means that someone from their company contacts claimants to let them know approximately how long it will take to resolve a claim. I am aware that we filed claims during a hurricane that disrupted service on the East Coast, but a month should be long enough to give us an idea regarding when the claim will be examined.

The website would not allow me to buy the policy I wanted directly (on both policies I have bought for separate trips) and I had to call a representative both times to make the purchase. Fix the website.