Arch RoamRight Travel Insurance Reviews

My IPhone got stolen in the trip. I am very happy that I can make a claim for the personal item loss.

This is the only travel insurance company I use and recommend to my friends.

It was easy, professional, extremely thorough, they helped me pick the the best plan for me and what I was looking for. There was always somebody on the other end and they were very patient. I would definitely recommend and personally use them again for my next overseas adventure!

Called to find out what I needed to do to file a claim. They were very helpful in answering all of my questions and providing details of how to file.

The only thing I didn't like about the policy was the fact that they coverage was "per person", and not the total cruise price. Parents cost more than kids. So if my cruise was $5k, they would cover $1,250 per person. However, our cost was something like $1500 per adult and $1,000 per kid. If there was an issue, I would not have been covered by $500 (in this example) - when I thought I purchased 100% coverage, it wasn't. Thank goodness I didn't need it!

The process of deciding which company to use for travel insurance was easy through comparison via the website. Once I decided on a plan, it was easy to book the plan. I needed assistance because when I purchased the plan, we lived in one state, but would be moving before our trip so I had to contact customer service. They were very friendly and answered my questions easily. Fortunately, we did not require the insurance and had a great trip.

The process took exactly 1 month from start to finish.

We bought "Arch RoamRight" Travel Insurance Policy for peace of mind. Fortunately, we had no need to use it.
Policy cost is reasonable, as long as the policy delivers its promised benefits, if needed.
Arch Insurance Reps. were helpful on phone and answered all questions I had before the trip.

I have not had time to submit a claim due to illness but purchasing the policy was easy.

I made an entry error when buying my policy, and didn't realize the problem until a few days later. I called customer service to make the changes for me. They were great. They made the changes and sent a PDF of the corrected form for my records. I had a smooth flight and vacation, so I didn't have need to file a claim. However, based on my customer service experience, I'm sure I would have had a good experience.