Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,314
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AVG. MONTH
49
Total Reviews
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SINCE 2012
2,164
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,164 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1482
  • 4
    441
  • 3
    125
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Preferred

    Purchased the insurance at a reasonable rate. Fortunately, never had to use it.

    Elisa from FL
    Review Received: April 15, 2014
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    Arch RoamRight policy: Preferred

    I AM STILL TRYING TO SUBMIT MY CLAIM

    SHIQI from IL
    Review Received: April 8, 2014
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    Arch RoamRight policy: Essential

    My friend did teh seraching for a good insurance after being surprised that the cruise ship would not give me insurance after we ahd already paid and booked the cruise. Somehow it wasn't included as we thought we asked for as per phone conversation.

    We were so glad to get your insurance! AND it was a few dollars cheaper than what the cruise line provided. It seemed comparable but maybe the ship's could have offered more protection... I don't quite remember but if so more didn't seem necessary.

    Janice from CO
    Review Received: April 3, 2014
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    Arch RoamRight policy: Preferred

    Although there was not any problems during my trip, but I was extremely happy with the level of professionalism, customer care, and follow through.
    Being in service industry myself, it is nice to come across a caring and detail oriented companies.

    Fariborz from IL
    Review Received: April 3, 2014
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    Arch RoamRight policy: Essential

    I had to cancel the trip for medical reasons and it was very easy to file a claim and work with them.

    Ana from CO
    Review Received: March 26, 2014
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    Arch RoamRight policy: Preferred

    didn't submit a claim so don't have feedback on the provider

    Clinton from MA
    Review Received: March 23, 2014
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    Arch RoamRight policy: Preferred

    Didn't need a claim.

    Kristina from MD
    Review Received: March 20, 2014
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    Arch RoamRight policy: Preferred

    My only contact with my provider was immediately after signing up. I was quite satisfied with that fact, however.

    Roger from VA
    Review Received: March 17, 2014
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    Arch RoamRight policy: Preferred

    Fortunately I didn't have to interact with the RoamRight at all--I had a safe trip to Haiti.

    Carolina from MA
    Review Received: March 16, 2014
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    Arch RoamRight policy: Preferred

    Didn't use it but nice to know just in case!

    Tony from FL
    Review Received: March 15, 2014
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    0 out of 0 people found this review helpful