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Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,958
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AVG. MONTH
72
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • “
    Arch RoamRight policy: Essential

    I had to cancel the trip for medical reasons and it was very easy to file a claim and work with them.

    Ana from CO
    Review Received: March 26, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    didn't submit a claim so don't have feedback on the provider

    Clinton from MA
    Review Received: March 23, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Didn't need a claim.

    Kristina from MD
    Review Received: March 20, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    My only contact with my provider was immediately after signing up. I was quite satisfied with that fact, however.

    Roger from VA
    Review Received: March 17, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Fortunately I didn't have to interact with the RoamRight at all--I had a safe trip to Haiti.

    Carolina from MA
    Review Received: March 16, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Didn't use it but nice to know just in case!

    Tony from FL
    Review Received: March 15, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    I was forced to come home early because my sister was critically ill. Roam Right's claim forms were easy to fill out and I received a check for the amount I had claimed in three weeks.

    Dorothy from OH
    Review Received: March 14, 2014
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    190 out of 194 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Claim paid in less than two weeks.

    Joseph from MI
    Review Received: March 10, 2014
    Was this review helpful?
    16 out of 16 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    I am glad I found Squaremouth. very good service from the customer representatives. They have answered all my questions and helped me file my claim very easily. Processing was fast too. I received my claims in less than 10 day. Thank you Squaremouth!

    sain from NC
    Review Received: March 10, 2014
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    11 out of 11 people found this review helpful
    “
    Arch RoamRight policy: Essential

    No claims

    lmn from WI
    Review Received: March 4, 2014
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    0 out of 0 people found this review helpful
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Last updated: November 1, 2026