Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,314
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AVG. MONTH
49
Total Reviews
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SINCE 2012
2,164
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,164 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1482
  • 4
    441
  • 3
    125
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Preferred

    Purchased but did not need to use insurance.

    Gina from CO
    Review Received: February 15, 2014
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    Arch RoamRight policy: Preferred

    I wanted medical insurance for my 2 week trip which included a guided tour and lake house rental. This was have the price of "trip insurance"

    Wayne from FL
    Review Received: February 14, 2014
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    Arch RoamRight policy: Preferred

    I can only provide relevant feedback for my insurance provider before the trip, since I did not need to contact them during my trip, nor did I make a claim. The process of buying a policy was quick and straightforward, unlike some competing companies. I was going to Cuba, which required some extra considerations, and my insurer handled them well.

    Rick from CA
    Review Received: February 11, 2014
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    Arch RoamRight policy: Adventure

    Great Coverage, helped change coverage date while on the trip. :)
    Can't rate claim processing, didn't claim.

    Justin from MI
    Review Received: February 11, 2014
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    Arch RoamRight policy: Preferred

    did not have a claim. I purchased the wrong dates and forgot one person. The customer service person was very helpful

    Barbi from MN
    Review Received: February 2, 2014
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    Arch RoamRight policy: Active

    A policy change was easily done with no problems.

    Jim from CT
    Review Received: January 29, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    Nice company

    Joan from AZ
    Review Received: January 16, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    STILL IN GOOD HEALTH Did not use.

    Karl from FL
    Review Received: January 13, 2014
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    Easy to find quotes and details on the internet; I only wanted medical coverage for the trip not cancellation, baggage etc so I found Squaremouth to offer just that.

    sandee from FL
    Review Received: January 12, 2014
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    Arch RoamRight policy: Preferred

    I did not have a claim.

    Victor from MO
    Review Received: January 11, 2014
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    0 out of 0 people found this review helpful