Arch RoamRight Travel Insurance Reviews
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Overview
Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
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“Arch RoamRight policy: Preferred
did not have a claim. I purchased the wrong dates and forgot one person. The customer service person was very helpful
Barbi from MNReview Received: February 2, 2014Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: ActiveA policy change was easily done with no problems.
Jim from CTReview Received: January 29, 2014Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: EssentialNice company
Joan from AZReview Received: January 16, 2014Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredSTILL IN GOOD HEALTH Did not use.
Karl from FLReview Received: January 13, 2014Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredEasy to find quotes and details on the internet; I only wanted medical coverage for the trip not cancellation, baggage etc so I found Squaremouth to offer just that.
sandee from FLReview Received: January 12, 2014Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredI did not have a claim.
Victor from MOReview Received: January 11, 2014Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: PreferredClaim being processed now. I cannot rate the performance
John from FLReview Received: January 10, 2014Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: AdventureNo claim
Marsha from MAReview Received: January 10, 2014Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: ActiveNo claims
Burton from CAReview Received: January 3, 2014Was this review helpful?0 out of 0 people found this review helpful“Arch RoamRight policy: EliteThere was a lot of paperwork, but the claim was paid promptly and completely. I was a little unsure as to the outcome because they asked for a form to be filled out by the physician. Not knowing in advance to take the form, I couldn't possibly get it back to China, but they honored my claim. In future I will download any forms before I go, but the company could have told me what to take in advance.
Cynthia from ILReview Received: December 30, 2013Was this review helpful?285 out of 289 people found this review helpfulResponse from Arch RoamRightWe certainly don't expect you to download and travel with all of our claims forms! Next time, please know that you can access our claim forms on our website, call us or email us directly to email you specific claims forms, and even complete a claim online. Any forms we require can wait for submission after your trip. In the case of needing a physician statement from a foreign medical provider, as you learned, we can easily work with you to review your claim without requiring you to get information from the provider. If you have any questions, we're happy to help! Our claims department can be reached at 855-762-6252.
Last updated: November 1, 2026