Need help? Call a SquareMouth Travel Expert 1-800-240-0369 | 8AM to 10PM ET Daily

Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
Calendar icon
SINCE 2012
83,316
Calendar icon
AVG. MONTH
50
Total Reviews
Star icon
SINCE 2012
2,164
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,164 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1482
  • 4
    441
  • 3
    125
  • 2
    30
  • 1
    51
  • Filter By
    Filter
    Sort By
    Sort
  • “
    Arch RoamRight policy: Preferred

    There were no claims as a result of this trip or issues during the trip.

    Jack from FL
    Review Received: November 1, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    not applicable

    susan from CA
    Review Received: November 1, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    No problems at all,did not use.

    Karl from FL
    Review Received: October 30, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    Did not have a claim but our initial experience for choice and cost was good.

    Nancy from CA
    Review Received: October 30, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    Did not use any services

    Sylvia from IL
    Review Received: October 21, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    We did not file a claim

    Jane from NY
    Review Received: October 20, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    I did not have any claim, so I have no comment on insurance co. As a result I can only give 3-star rating.

    Ed from CA
    Review Received: October 20, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    I had a slight problem when I first bought the insurance (confirmation email went to gmail spam!), but the representative on the phone was very helpful.

    Brian from GA
    Review Received: October 18, 2013
    Was this review helpful?
    4 out of 5 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    I did not need to use insurance

    Carolyn from FL
    Review Received: October 16, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    We were fortunate not to need to make any claim. But it was comforting to know we had excellent coverage for a very competitive cost.

    JimR from MN
    Review Received: October 16, 2013
    Was this review helpful?
    1 out of 2 people found this review helpful
  • Load More Reviews