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Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,963
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AVG. MONTH
72
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • “
    Arch RoamRight policy: Preferred

    We did not file a claim

    Jane from NY
    Review Received: October 20, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    I did not have any claim, so I have no comment on insurance co. As a result I can only give 3-star rating.

    Ed from CA
    Review Received: October 20, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    I had a slight problem when I first bought the insurance (confirmation email went to gmail spam!), but the representative on the phone was very helpful.

    Brian from GA
    Review Received: October 18, 2013
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    4 out of 5 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    I did not need to use insurance

    Carolyn from FL
    Review Received: October 16, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    We were fortunate not to need to make any claim. But it was comforting to know we had excellent coverage for a very competitive cost.

    JimR from MN
    Review Received: October 16, 2013
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    1 out of 2 people found this review helpful
    “
    Arch RoamRight policy: Essential

    we had no need to make a claim and had no contact with the insurer.

    Todd from OH
    Review Received: October 15, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    extremely easy to sign up - representative was helpful and knowledgeable. did not need to file a claim.

    George from IN
    Review Received: October 14, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    No service needed.

    James from NY
    Review Received: October 9, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    no claims were filed

    Stephen from MN
    Review Received: October 8, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    No reason to make a claim.

    Gordon from WA
    Review Received: October 8, 2013
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    0 out of 0 people found this review helpful
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Last updated: November 2, 2026