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Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,316
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AVG. MONTH
50
Total Reviews
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SINCE 2012
2,164
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,164 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1482
  • 4
    441
  • 3
    125
  • 2
    30
  • 1
    51
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  • “
    Arch RoamRight policy: Essential

    we had no need to make a claim and had no contact with the insurer.

    Todd from OH
    Review Received: October 15, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    extremely easy to sign up - representative was helpful and knowledgeable. did not need to file a claim.

    George from IN
    Review Received: October 14, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    No service needed.

    James from NY
    Review Received: October 9, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    no claims were filed

    Stephen from MN
    Review Received: October 8, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    No reason to make a claim.

    Gordon from WA
    Review Received: October 8, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    Our trip was cancelled due to unexpected maintenance by the cruise line, and the insurer refunded all our insurance cost because we were within the cancellation time frame.

    David from TX
    Review Received: October 2, 2013
    Was this review helpful?
    24 out of 26 people found this review helpful
    “
    Arch RoamRight policy: Essential

    I did not need to use the policy

    Sharon from NY
    Review Received: September 29, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    I made no claim hence no service was provided.

    Gregory from OR
    Review Received: September 26, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Information we got regarding the policy was great. Fortunately, we had no issues and cannot give ratings to the other questions.

    Jayne from TX
    Review Received: September 24, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    No claim filed

    Iris from FL
    Review Received: September 20, 2013
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    0 out of 0 people found this review helpful
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