Need help? Call a SquareMouth Travel Expert 1-800-240-0369 | 8AM to 10PM ET Daily

Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
Calendar icon
SINCE 2012
83,963
Calendar icon
AVG. MONTH
72
Total Reviews
Star icon
SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
  • Filter By
    Filter
    Sort By
    Sort
  • “
    Arch RoamRight policy: Essential

    Our trip was cancelled due to unexpected maintenance by the cruise line, and the insurer refunded all our insurance cost because we were within the cancellation time frame.

    David from TX
    Review Received: October 2, 2013
    Was this review helpful?
    24 out of 26 people found this review helpful
    “
    Arch RoamRight policy: Essential

    I did not need to use the policy

    Sharon from NY
    Review Received: September 29, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    I made no claim hence no service was provided.

    Gregory from OR
    Review Received: September 26, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Information we got regarding the policy was great. Fortunately, we had no issues and cannot give ratings to the other questions.

    Jayne from TX
    Review Received: September 24, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    No claim filed

    Iris from FL
    Review Received: September 20, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    It is impossible to rate the provider because we never made a claim.

    Cheryl from OR
    Review Received: September 16, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    I did not have to use the service so I have no RATING.
    Ease of buying the product was easy.

    John from FL
    Review Received: September 11, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    No claims were filed, so the last two questions are not applicable.

    Mark from CA
    Review Received: September 8, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    Had no claim nor customer service issue

    Gene from WA
    Review Received: September 1, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    No claim...no contact

    Dave from AZ
    Review Received: August 31, 2013
    Was this review helpful?
    0 out of 0 people found this review helpful
  • Load More Reviews

Last updated: November 2, 2026