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Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,316
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AVG. MONTH
50
Total Reviews
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SINCE 2012
2,164
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,164 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1482
  • 4
    441
  • 3
    125
  • 2
    30
  • 1
    51
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  • “
    Arch RoamRight policy: Essential

    It is impossible to rate the provider because we never made a claim.

    Cheryl from OR
    Review Received: September 16, 2013
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    “
    Arch RoamRight policy: Preferred

    I did not have to use the service so I have no RATING.
    Ease of buying the product was easy.

    John from FL
    Review Received: September 11, 2013
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    “
    Arch RoamRight policy: Essential

    No claims were filed, so the last two questions are not applicable.

    Mark from CA
    Review Received: September 8, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    Had no claim nor customer service issue

    Gene from WA
    Review Received: September 1, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    No claim...no contact

    Dave from AZ
    Review Received: August 31, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    i was pleased with the rate,

    arlene from NV
    Review Received: August 26, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    No claim made, not applicable

    Andrea from AZ
    Review Received: August 23, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    I have not filed yet. I just received the necessary documents for trip interruption. My medical clamps will be filed after my primary care provider has responded.

    Jerry from CA
    Review Received: August 19, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Excellent customer service and product that provided piece of mind prior to and during our cruise.

    Kenneth from CA
    Review Received: August 12, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Did NOT make a claim

    Gill from CA
    Review Received: August 11, 2013
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    0 out of 0 people found this review helpful
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