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Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,963
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AVG. MONTH
72
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • “
    Arch RoamRight policy: Essential

    i was pleased with the rate,

    arlene from NV
    Review Received: August 26, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    No claim made, not applicable

    Andrea from AZ
    Review Received: August 23, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    I have not filed yet. I just received the necessary documents for trip interruption. My medical clamps will be filed after my primary care provider has responded.

    Jerry from CA
    Review Received: August 19, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Excellent customer service and product that provided piece of mind prior to and during our cruise.

    Kenneth from CA
    Review Received: August 12, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Did NOT make a claim

    Gill from CA
    Review Received: August 11, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    We had no problems on this trip.

    J from WA
    Review Received: August 10, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Active

    No claim

    Anthony from NH
    Review Received: July 27, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Before Trip
    Easy to access

    During Trip
    Did not contact insurance carrier during the trip.

    Claim Process
    Have not submitted the claim yet

    Diane from SC
    Review Received: July 23, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    Before Trip
    Very pleased with customer service

    During Trip
    did not need to use insurance thankfully but I felt better knowing I had the insurance

    Claim Process
    no claim

    Rose Mary from PA
    Review Received: July 21, 2013
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Elite

    Before Trip
    Due to political unrest in the country I planned to travel to, I ended up having to cancel the trip before I left, and I filed for "cancel for any reason" coverage.

    Claim Process
    "Cancel for any reason" coverage is at 75%

    Anonymous from VA
    Review Received: July 19, 2013
    Was this review helpful?
    37 out of 40 people found this review helpful
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Last updated: November 2, 2026