Arch RoamRight Travel Insurance Reviews

Claim Process
did not have any claims

Before Trip
My representative was professional, knowledgeable, courteous, and very, very helpful. If I could remember his name (sadly, I failed to find it for this survey), I'd recommend him for a big raise.

During Trip
na

During Trip
NA

Before Trip
Read the insurance information carefully. I bought roomright because I thought the price was reasonable and compared well with other insurances. I should have gone with my American Express. Apparently, I did not purchase the "cancel trip for any reason" and so I had only a few reasons to cancel my treip. Unfortunately, I came across a visa issue, and that was not a valid reason. Will not be doing business with roam right, which gave me a false illusion of being covered. The only reason I am giving 2 stars is that the customer service rep was relatively nice.

Before Trip
Easy and straight forward process to obtain policy.

During Trip
No need to contact carrier during trip.

Claim Process
Did not file a claim.

During Trip
Did not use

Before Trip
My claim was slightly unusual but the reps walked me through filing & a few weeks later I received a check.

Before Trip
reasonable rate

During Trip
did not need to use it

Claim Process
did not need to use it

During Trip
I had no contact with the insurance carrier before or during our trip.

Claim Process
I will not make a claim

Before Trip
This is an easy to use site for comparing and selecting the travel insurance that meets your needs.

During Trip
Had no need to use the insurance during this trip.