Arch RoamRight Travel Insurance Reviews

To our great disappointment, were unable to make the trip due to a very unexpected medical diagnosis. We filed with Roam Right more than a month in advance of our scheduled departure. There was a request made for additional medical records in mid Sept. (We had submitted the medical form signed by the Cardiac doctor who made the diagnosis.) It is now a month later and we are still waiting to hear back from Roam Right. Currently Roam Right is flooded with new claims because of hurricane Matthew. From the reviews of Roam Right, we had not anticipated the claim would take this long to be resolved.

Roam Right was responsive and efficient in the claims process. They settled our claim very quickly and to our satisfaction. I was very impressed with them. I will use them again.

Squaremouth is just the best way for a consumer to find and purchase travel insurance. Each policy is a little different and Squaremouth allows you to easily compare the policies and choose the travel insurance that bet fits your needs for that particular trip. Depending on where we are traveling sometimes it is the trip interruption that is the more important coverage and some times it medical , lost baggage, etc.

Don't buy the insurance

Able to submit claim online. Claim for expenses for being stuck in Los Angeles when people thought someone was shooting at LAX. Filed as soon as I got home. In one week, received my check for amount requested.

No problems with purchase and no claims filed.

Excellent experience and removed the worry when traveling.

Their phone app and customer service have been very helpful in clarifying benefits and providing information thus far. We had hoped to not need them but our trip was delayed by United, who also broke our luggage, and we have been unable to obtain reimbursement from United or Chase Sapphire (which also supposedly has insurance included on these things). Unlike the literal hours we have spent talking to United and Chase, Roam Right has been quick 5 minute phone checks on questions and easy online forms!!! We will know more when everything is said and done - the documentation process is onerous, but Roam Right (backed by Arch Insurance) is right to ensure United denies coverage first since they caused the mess!!

If you own or are a controlling shareholder in a business and want coverage for cancellation due to Work Related Reasons, then one of the RoamRight policies may be the way to go (at least for NY State residents). Many carriers will not pay off if a business owner buys Cancel for Work Related Reasons. Read the fine print.