Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
Policy seemed to cover everything important. Thankfully we did not have to file a claim.
The policy was fine. Reasonably priced, minimal coverage. My only issue is that it was not clear on the web site what was and was not covered and I needed to contact a representative who was very helpful and lovely.
Had to cancel trip due to medical problem. Just sent in claim for small amount to cover airline penalties rescheduled trip for 9/15
Will purchase insurance again in few days
Recommended by a friend
Everything was made easy
yes I would recommend
I have not heard a word about my claim - not a yes, no or I need more information. It would be nice if there would be some form of communication - it was received, it is process, it was denied. Am I asking to much?
I chose RoamRight as one of the few providers with an option to cover a guided backcountry ski tour. Customer service was responsive on my trip when I had a potentially problematic baggage delay (solved by renting some equipment for a day) and needed information about making a claim. I'm just back from the trip and haven't had a chance to file the claim yet so I will review that process once complete.
I turned down the travel agency policy because they are always too high.
To my surprise, your policy was higher than the travel agency's. But, it was too late to go back to the agency.
Guess I'll have to be more careful next time and check with you before booking the trip.
I did not have to file a claim so don't have any reason to rate this travel insurance good or bad.
I don't think I will ever travel without your insurance again. the ease of purchase and policy coverage offered us a sense of security during our travels overseas.
To early to rate your company. I am waiting for feedback from a claim that I filed due to a cancelled flight as a result of an east coast storm and airport closure.
Last updated: November 1, 2026