Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,958
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AVG. MONTH
72
Total Reviews
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SINCE 2012
2,172
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,172 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1488
  • 4
    442
  • 3
    126
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Essential

    Policy seemed to cover everything important. Thankfully we did not have to file a claim.

    Sammie from TN
    Review Received: April 25, 2015
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    Arch RoamRight policy: Preferred

    The policy was fine. Reasonably priced, minimal coverage. My only issue is that it was not clear on the web site what was and was not covered and I needed to contact a representative who was very helpful and lovely.

    Steven from NC
    Review Received: April 19, 2015
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    Arch RoamRight policy: Essential

    Had to cancel trip due to medical problem. Just sent in claim for small amount to cover airline penalties rescheduled trip for 9/15
    Will purchase insurance again in few days

    Mark from NY
    Review Received: April 19, 2015
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    Arch RoamRight policy: Essential

    Recommended by a friend

    Everything was made easy

    yes I would recommend

    Stephen from MI
    Review Received: April 17, 2015
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    Arch RoamRight policy: Preferred

    I have not heard a word about my claim - not a yes, no or I need more information. It would be nice if there would be some form of communication - it was received, it is process, it was denied. Am I asking to much?

    Hazelan from NM
    Review Received: April 15, 2015
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    21 out of 26 people found this review helpful
    Arch RoamRight policy: Adventure

    I chose RoamRight as one of the few providers with an option to cover a guided backcountry ski tour. Customer service was responsive on my trip when I had a potentially problematic baggage delay (solved by renting some equipment for a day) and needed information about making a claim. I'm just back from the trip and haven't had a chance to file the claim yet so I will review that process once complete.

    Timothy from OR
    Review Received: April 8, 2015
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    Arch RoamRight policy: Essential

    I turned down the travel agency policy because they are always too high.

    To my surprise, your policy was higher than the travel agency's. But, it was too late to go back to the agency.

    Guess I'll have to be more careful next time and check with you before booking the trip.

    Charles from NY
    Review Received: April 1, 2015
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    Arch RoamRight policy: Essential

    I did not have to file a claim so don't have any reason to rate this travel insurance good or bad.

    vincent from AL
    Review Received: March 31, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Essential

    I don't think I will ever travel without your insurance again. the ease of purchase and policy coverage offered us a sense of security during our travels overseas.

    Donald from WI
    Review Received: March 29, 2015
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    0 out of 0 people found this review helpful
    Arch RoamRight policy: Preferred

    To early to rate your company. I am waiting for feedback from a claim that I filed due to a cancelled flight as a result of an east coast storm and airport closure.

    Carol from CA
    Review Received: March 24, 2015
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Last updated: November 1, 2026