Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,313
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AVG. MONTH
49
Total Reviews
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SINCE 2012
2,164
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,164 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1482
  • 4
    441
  • 3
    125
  • 2
    30
  • 1
    51
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  • Arch RoamRight policy: Essential

    Roam Right is awesome and staff friendly. Great prices. I would suggest that every traveler use Roam Right.

    Ruth from SC
    Review Received: February 7, 2015
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    Arch RoamRight policy: Preferred

    Extremely satisfied

    Hotep from SC
    Review Received: February 7, 2015
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    Arch RoamRight policy: Essential

    We were unable to make our trip due to a death in our family. Filing the claim was easy and processed far quicker than I thought it would happen. I would use RoamRight again for travel insurance!

    Robin from MN
    Review Received: February 2, 2015
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    Arch RoamRight policy: Preferred

    Have not yet received any confirmation that they have received our claim.

    Howard from MD
    Review Received: February 1, 2015
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    Arch RoamRight policy: Essential

    You are awesome- great experience- easy to compare pricing and variety. Your customer service is fantastic!

    Natalie from MA
    Review Received: January 30, 2015
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    Arch RoamRight policy: Essential

    Good experience. Will use again.

    John from NC
    Review Received: January 27, 2015
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    Arch RoamRight policy: Preferred

    I purchased travel insurance for a medical mission group of 19 traveling to Nicaragua from the US. The experience with SQUAREMOUTH, INC from beginning to end was flawless. The website is user friendly, clear and informative. The company quotes are easy to compare to ensure that I am purchasing the exact coverage required at the very best price. I had to phone customer service as respects one question and they were quick to answer and respond to my inquiry. I was able to provide each traveler with their own medical card which they carried with their passport. It appeared that the cards included all of the necessary information in the event we needed to use the coverage. I will definitely use Squaremouth, Inc. again in the future. Thank you!

    Leslie from GA
    Review Received: January 26, 2015
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    Arch RoamRight policy: Essential

    The policy met our needs completely. I would recommend it to other travelers.

    Darryl from OR
    Review Received: January 25, 2015
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    Arch RoamRight policy: Essential

    Great experience, simple to use the web-site, tailored the policy to exactly what we needed!

    LEONARD from PA
    Review Received: January 23, 2015
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    Arch RoamRight policy: Preferred

    The experience was fine with square mouth - the only negative is that none of the insurance providers receive positive feedback when a claim is made. It would be desirable to have access to at least one insurer who had positive claims feedback.

    Cherie from UT
    Review Received: January 21, 2015
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