Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.
See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.
I had to call a few times because it seemed like it took a little too long,
They were good under than that,
Excellent customer service, user friendly web site.
Would recommend this policy to other travelers.
We chose this policy over the one being offered by the company we were booking our trip with because RoamRight was more comprehensive for less money. Easy decision. We didn't need to make a claim but it was good knowing someone was watching our backs so far from home.
Please see details in claim supporting documents
I was impressed with the ease with which I was able to research and find a policy that provided excellent coverage at the cheapest cost.
Great price for the coverage you get. A bit difficult to get in touch with customer service representative.
My wife came down with altitude sickness in Peru and had to seek local medical attention and cancel part of our trip. When we contacted them on the road , they were very supportive . We now have to file the claim so will see how that goes.
I was a little confused as to what they actually covered even when I already had purchases the policy. And how I would go about using the policy if I had needed to.
Very easy to use the online comparison of policies. I had a couple of questions prior to purchasing and called SquareMouth Customer Service. They were responsive and gave helpful guidance. The policy chosen was more extensive while being less expensive and met our needs better than the policy offered by the tour company we were traveling with. Fortunately, we did not need to make a claim but felt comfortable that we were adequately covered in case there was a problem.
It provided exactly the coverage I wanted, at an excellent price. I would recommend this policy to other travelers.
Last updated: November 1, 2026