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Overview

Arch RoamRight provides two easy-to-understand policies on Squaremouth: Pro and Pro Plus. These plans are great for families because they cover one child under 18 for each adult insured.

Trips Protected
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SINCE 2012
83,314
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AVG. MONTH
49
Total Reviews
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SINCE 2012
2,164
Detailed Rating
Customer Service Before Trip
4.56/5
Customer Service During Trip
4.23/5
Customer Service During Claim
4.23/5

See how Arch RoamRight compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (2,164 reviews)

Many Arch RoamRight customers highlight the provider’s quick claims process and compassionate customer service representatives. However, some travelers report that updates on their claim status are rare, and gathering the needed documents for claims can be challenging.

  • 5
    1482
  • 4
    441
  • 3
    125
  • 2
    30
  • 1
    51
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  • “
    Arch RoamRight policy: Preferred

    I booked my trip assured my coverage was in full force should I have needed to make a claim.

    Kimberly from PA
    Review Received: May 24, 2014
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    “
    Arch RoamRight policy: Preferred

    No complaints. Had no reason to contact them during the trip (thankfully), and made no claim.

    Robert from FL
    Review Received: May 21, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Service prior to the trip was excellent. Did not use the policy, contact the provider or make a claim, during or after the trip.

    Jessica from FL
    Review Received: May 21, 2014
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    “
    Arch RoamRight policy: Preferred

    There was no interaction with the provider during the trip.

    Ronald from FL
    Review Received: May 20, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Roam Right was recommended to me. Our leader strongly recommended that we get travel insurance.

    DK from WA
    Review Received: May 19, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    We had no issues so we cannot rate this

    Eugene from FL
    Review Received: May 14, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Active

    This company seemed to provide the best value for this trip.

    Donald from NY
    Review Received: May 13, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Essential

    Good price but since I had no claim, hard to evaluate service.

    Wayne from AZ
    Review Received: May 6, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    Not applicable bec I didn't make a claim ... no carrier interaction.

    Traveler from MA
    Review Received: May 6, 2014
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    0 out of 0 people found this review helpful
    “
    Arch RoamRight policy: Preferred

    I claim my lost cell phone, and I received their check after 3 weeks.

    Sufeng from SC
    Review Received: May 2, 2014
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    5 out of 5 people found this review helpful
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