Compare Seven Corners Plans in Just A Few Simple Steps
Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Unable to contact anyone at square mouth for a long time - after several calls and long waits I was told I had to call seven corners! What a waste of time!
I didn’t get a response to my email questions so I’m happy I didn’t need to file a claim because my questions were never answered.
I had a situation when I was travelling (losing personal items and passports which created trip interruptions and coverage issue), I tried to ask a few questions regarding my policy and coverage, but the feedbacks are rather general and not specific enough to help with my filing of claims.
I asked another question about the extension or an additional purchase of my policy, but I haven't heard back anything in two days.
I filed a claim in late December, and haven't heard back anything neither and I understand that can take 30 days. Let's see what happen by then. I don't have enough information to rate the whole experiences at this moment yet.
Please update me with my claim. I was not able to use this insurance because it wouldnt work.
3 weeks after filing claim and no contact
I had to cancel my hotel, so I made a claim, but haven't heard back from them at all. There is no update on whether my claim has been processed, accepted, rejected or anything. The plan I purchased allows me to cancel for any reason, so I don't understand the delay. What is happening with it? I expect a follow up.
I purchased covid insurance and was very unhappy with the service I received. Prior to my trip I got covid and had to reschedule my dates of the insurance. After countless calls, emails and promises, Seven Corners did not follow through on time. I ended up having to purchase through another provider and hope to get this resolved if they respond.
I have not received any communication regarding my claim since I've filed it about 5 weeks ago. I called twice and I was able to connect with a representative once and he told me that it would take at least 8 weeks before the begin looking at it. I could not get any other information except that I would be contact via email.
Just not very happy with time frame and customer support so far.
I contacted their 24 service line, but was only able to talk to their answering service with whom I left my information for a return call. I had a return call from Seven Corners after 1-2 days. Their 24 hour service line is not really 24 hour service, just a live person to leave a message with...Also, your review asked for a predeparture rating of Seven Corners, but I had no interaction with them but had to put some number of stars, so I selected 3, but no interaction happened predeparture. You might want to add a "not applicable" selection to improve you data collection of predeparture contact. Thanks. --Tod
Very hard to get a hold of someone for days. When i leave my call back number no one calls you back