Seven Corners Travel Insurance Reviews

I spoke with Hannah out of office hours on February 24 2022, concerning whether we could or should go ahead with trying to rejoin our holiday after my husband's recovery from Covid. She explained that the trip delay feature would allow us to purchase air fare even though it was much more than we originally had spent. She also cautioned us that this would have to be verified in a claim and that she was advising, not completing a claim. However, I appreciated the fact that the call was answered quickly, competently and helpfully, allowing us to make a decision to go ahead.

ease of purchase thru squaremouth

Very unhappy with service. Filed a claim with supporting documentation on 1/31/22. Sent them an email on 2/14/22 requesting status and in response, they told me "Your assigned claims advisor will review them and contact you if we need additional information. Your claims advisor looks forward to working with you." Emailed them again on 2/17/22 requesting contact information for claims advisor. To date, have heard nothing. Checked online today, 6 weeks after submission of claim, to see it is only in the "Received" status. Tried interacting with "Chat" to be told "No agents are available". Sent them another email today. Very unprofessional and frustrating, to say the least.

This is unacceptable.

There was an issue with purchasing the policy. It didn’t go through but once I contacted customer service they fixed it.

Peace of mind at reasonable price

No issues. Did not need to use the policy. Policy VERY expensive.

We experienced a trip interruption and although I was able to get some credits from the airline and hotels, I requested the difference from the insurance company. A customer service agent with the insurance company informed me that it would be months before I would even be contacted by anyone from the insurance company. So I loss the most on the amount I paid for the insurance policy. I would never do that again.

Overall a very responsive and helpful dealings with you. Thank you

Luckily my family and I did not need to submit a claim but we were glad the cost of our trip was protected. Your pre-trip customer support was terrific. Thank you very much, Matt H