Seven Corners Travel Insurance Reviews

It took 6 weeks to process my claim which IMHO was a bit longer than it should have taken. There were issues uploading documents. But my claim was eventually processed. There was good communication throughout. When all was said and done my claim was paid without too much trouble. I will use Seven Corners again

I was pleased with the service of the staff. Fortunately I had no problems so no need to file a claim.

I was unable to get a direct answer to my most pressing concern. I traveled to France which the State Department had rated a level 4 country due to the covid outbreak (even though France had moved to a system of needing a health pass to go inside anywhere and had seen a dramatic drop in cases). I made repeated requests to determine whether my insurance plan would be valid visiting a country deemed level 4. I was unable to get a direct answer to this question.

My call to Customer Service was handled in a very professional, courteous manner. The representative gave me even better news than I was expecting regarding my request for an extension of the covered period. The policy provided great value for the very reasonable price, and I was impressed with the level of Customer Service I received after I had made the initial purchase.

The agent was very helpful in explaining the different features of the insurance and helping us to select what was best for us.

Very good plan compared to others as far as terms As a result one of my family members and I have told others about it. Not well known since I only found it on a websurf through another company: FORBES. Thank G-d I did not need the services so I don't know how your plan works if it was needed.

Needed to extend policy since logistics in destination changed while on trip. Hard to reach someone via your phone access and I was not comfortable with doing the changes via websites. I found the terms of the extension really made it a new plan and the benefits were not as good as orginal plan. I also received a notification regarding original plans for departure in my e-mail but not for new plan. Could not reach by phone to get a clarification.

I filed a claim a week ago. They asked me to wait for a feedback 5 weeks. I am glad this is not emergency.

Interaction with CSR was mixed; one one occasion had an exceptional interaction and received some valuable information, but the second one over the weekend was not as good...probably needs more training.

I have submitted a claim that was submitted over 4 weeks ago and there has not been any updated status other than it was received.

I filed a claim over a month ago. They told me it would be the middle of the month before I hear. I hope to hear soon. I filed all the correct paperwork.