Trips Protected
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SINCE 2007
262,216
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AVG. MONTH
2,561
Total Reviews
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SINCE 2007
4,696
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,696 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3055
  • 4
    847
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: Trip Protection Choice

    I filed a claim on January 21, 2022 and nobody has assisted me in any way since. It's now March 6, 2022. I get the same email saying it will be 70 days to review my claim. This is unacceptable. I'm planning to contact the insurance commissioner if I have to wait much longer.

    Tracy from CA
    Review Received: March 6, 2022
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    45 out of 46 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Filed claim weeks ago. Received confirmation of receipt. Now 5 weeks later no contact.

    George from NJ
    Review Received: March 6, 2022
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    14 out of 14 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I got a very quick and helpful reply from a customer service representative about a question I had before purchase regarding Covid coverage. I also got a quick response when I wrote inquiring about how to file a claim.

    Susan from VT
    Review Received: March 5, 2022
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    3 out of 6 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    We are waiting the decision from seven corners for our claim

    Gerald from GA
    Review Received: March 4, 2022
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Still waiting for claim to approved. Hope not to long. Everything is convenient and easy

    Abdulghany from CA
    Review Received: March 4, 2022
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I started searching the travel insurance a few month before my trip, knowing I needed to purchase just a day before. I had some plans selected and I called a customer service line (on the phone) and inquired if those selected plans were available just before my trip. The answer was Yes and the representative said I could purchase a plan a day before my trip. The day came for me to purchase my plan and one of my favorite plans disappeared from my selected plans in the web-site, which was different info I had. Therefore in the end I had to purchase less favorite plan with more money. If I were given the correct info, I would have purchased before my favorite plan was still available. Also since I did purchase my plan in a hurry, I made a mistake on my birthdate. I could not talk to your representative to correct it. The phone rang and rang but there was no recorded messages or anything. My final resolution was calling directly to the provider. Therefore I really don't want to recommend your company to others.

    Naoko from WA
    Review Received: March 3, 2022
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    17 out of 17 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Seven corners was not responsive to our request for help and guidance while we were stranded in London.

    also they gave us erroneous information on our policy limits telling us we had half the coverage shown on our certificate. Also we emailed your office and did not receive a reply

    Lynn from AZ
    Review Received: March 2, 2022
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    26 out of 26 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Canceled policy before departing on trip.

    James from CO
    Review Received: March 1, 2022
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    As I filed a claim, I am waiting for the response in accepting it, before I comment on my experience.

    The experience will be very good and worthy only if my claim is accepted.

    Regards,
    Analucia

    Analucia from TX
    Review Received: March 1, 2022
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    0 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Never heard anything back after claim was submitted.

    Submitted on 27 December. Told I would hear back in 30 days. Silence. Now 28 February.

    Anonymous from WA
    Review Received: February 28, 2022
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    18 out of 18 people found this review helpful

Last updated: September 24, 2026