Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Very good plan compared to others as far as terms As a result one of my family members and I have told others about it. Not well known since I only found it on a websurf through another company: FORBES. Thank G-d I did not need the services so I don't know how your plan works if it was needed.
Needed to extend policy since logistics in destination changed while on trip. Hard to reach someone via your phone access and I was not comfortable with doing the changes via websites. I found the terms of the extension really made it a new plan and the benefits were not as good as orginal plan. I also received a notification regarding original plans for departure in my e-mail but not for new plan. Could not reach by phone to get a clarification.
I filed a claim a week ago. They asked me to wait for a feedback 5 weeks. I am glad this is not emergency.
Review Updated: 11/16/2021
I am very disappointed with Seven Corners insurance. It took you more than a month to look at the claim and reject it.
The policy is created so that you attract customers. But when it comes to the actual claim, they always find hidden rules.
Never buying any kind of insurance from Seven Corners!
Interaction with CSR was mixed; one one occasion had an exceptional interaction and received some valuable information, but the second one over the weekend was not as good...probably needs more training.
I have submitted a claim that was submitted over 4 weeks ago and there has not been any updated status other than it was received.
I filed a claim over a month ago. They told me it would be the middle of the month before I hear. I hope to hear soon. I filed all the correct paperwork.
The insured trip was cancelled for the second time this year and is scheduled for May 2022 - the insuring company has agree to continue the insurance coverage for next year!
Therefore I cannot answer some of the the requested information yet!! So I had to fill in the blanks with incorrect info to submit....
I am waiting until I get my statement from personal insurance to see what they covered before I file my claim
The trip was canceled due to Covid and I informed you that I would be rescheduling the Trip for Spring 2022 and will let you know the dates when that occurs. I was told that you will reissue the policy and I will not have to pay for it. Please check your records and confirm this arrangement to me.
Service was very helpful with changes due to covid quarantine. will use again.
Had follow up questions on the policy and agent was somewhat vague and uncertain. Had to speak to a supervisor.