Trips Protected
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SINCE 2007
255,383
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AVG. MONTH
2,356
Total Reviews
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SINCE 2007
4,624
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,624 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3004
  • 4
    838
  • 3
    330
  • 2
    128
  • 1
    200
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  • Seven Corners policy: Trip Protection Choice

    Please update me with my claim. I was not able to use this insurance because it wouldnt work.

    Bianca from NJ
    Review Received: January 19, 2022
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    14 out of 16 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    3 weeks after filing claim and no contact

    Terri from TX
    Review Received: January 18, 2022
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    21 out of 22 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I had to cancel my hotel, so I made a claim, but haven't heard back from them at all. There is no update on whether my claim has been processed, accepted, rejected or anything. The plan I purchased allows me to cancel for any reason, so I don't understand the delay. What is happening with it? I expect a follow up.

    Jacqueline from CA
    Review Received: January 16, 2022
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    18 out of 19 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I purchased covid insurance and was very unhappy with the service I received. Prior to my trip I got covid and had to reschedule my dates of the insurance. After countless calls, emails and promises, Seven Corners did not follow through on time. I ended up having to purchase through another provider and hope to get this resolved if they respond.

    Stephanie from CO
    Review Received: January 15, 2022
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    14 out of 14 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Salvatore from NY
    Review Received: January 15, 2022
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    5 out of 5 people found this review helpful

    I have not received any communication regarding my claim since I've filed it about 5 weeks ago. I called twice and I was able to connect with a representative once and he told me that it would take at least 8 weeks before the begin looking at it. I could not get any other information except that I would be contact via email.
    Just not very happy with time frame and customer support so far.

    Seven Corners policy: Trip Protection Choice

    I contacted their 24 service line, but was only able to talk to their answering service with whom I left my information for a return call. I had a return call from Seven Corners after 1-2 days. Their 24 hour service line is not really 24 hour service, just a live person to leave a message with...Also, your review asked for a predeparture rating of Seven Corners, but I had no interaction with them but had to put some number of stars, so I selected 3, but no interaction happened predeparture. You might want to add a "not applicable" selection to improve you data collection of predeparture contact. Thanks. --Tod

    Tod from CA
    Review Received: January 15, 2022
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    3 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Very hard to get a hold of someone for days. When i leave my call back number no one calls you back

    Besnik from IL
    Review Received: January 14, 2022
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    12 out of 12 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Interaction has been positive and will be putting our complex claim together for submission in the next week.

    David from TX
    Review Received: January 14, 2022
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    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    No need to use the policy. Glad to have the piece of mind.

    Wayner from ID
    Review Received: January 13, 2022
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    0 out of 0 people found this review helpful
    Seven Corners policy: Liaison Travel Plus excl US

    Your insurance was well rated with Forbes magazine. I hope this means we can count on your for our small but important claim. Customer service was helpful in providing links, documents and Information.

    Kristy from Saudi Arabia
    Review Received: January 12, 2022
    Was this review helpful?
    4 out of 5 people found this review helpful

Last updated: July 3, 2026