Seven Corners Travel Insurance Reviews

Thank goodness I had contacted Seven Corners to get more specifics on how to file a claim for Cancel for Any Reason before we decided we would cancel our trip to Hawaii. The policy is very vague - it states I need to file a claim for Cancel for Any Reason 2 days in advance of the trip starting. It took multiple chat sessions through the Seven Corners website (each fully documented) to get specifics and the correct form to file the claim. Not a single answer came easily from Seven Corners rep. It was like pulling teeth.

1.) be SURE you create an account on Seven Corners and link the policy you purchased so you can view the policy and have access to all documents / information. Make a screen shot of an active page showing your linked policy - be sure the top of the screen is in the shot (date, time) . You may need this (see below).

2.) For Cancel for Any Reason - the policy states you need to file 2 days before your trip. Very vague.
Reality: You have to file - with proof of all cancellations completed and confirmed (transportation, lodging, tickets, et al), by 12:01 AM Eastern Standard Time 2 days before your trip - regardless of where you purchased your policy or where your trip starts.

3.) Even though I was initially able to access my account on Seven Corners, I could not find the forms necessary to file a claim for Cancel for Any Reason. So I did a chat. Actually, it took 3 separate chats before I was able to get the correct document sent to me. You have to figure out the questions to ask the agent - they are NOT going to help you. And be SURE you check the document / form that you need to file via DocuSign. Be sure it specifically says it for Cancel for Any Reason and that option is checked. Do NOT use a form where " Trip Cancellation" is checked. Again - be careful!

Thank goodness Im analytical and detailed oriented, otherwise I would have filed the wrong forms with the wrong information.

NOTE: I filed a claim for "Cancel for Any Reason" on 8/22/21 at 8:26pm PDT.

I have been trying to log back into the Seven Corners website to check on my claim - but was no longer was able to view my policy. I alerted Seven Corners to this issue - and tonight my claim was finally visible. I can see that my Cancel for Any Reason claim is documented.

I need to wait for another 3 weeks to find out about my claim as it is processed......

I spoke with a customer service rep who quickly researched some info regarding coverage options and fully answered my questions. Good service.

I filed a claim, but have not heard anything back yet.

Getting the insurance policy was a breeze. Customer service agent was very helpfull answering all my questions.

Easy, great pricing and experience.

The website interface was great - all coverage so clearly spelled out. It made it very easy to price out. I thought the fact Covid was covered was a huge plus. Fortunately, no problems with my trip, so no claims necessary.

Seven Corners was very responsive when we decided to cancel a policy we had purchased.

Had an issue with an airline, where they lost the travel luggage. This caused a ripple effect in our travel plans and delays, rebookings, etc. Called the support line for options and the agent helped set a calming tone. Definitely nice to have great customer support, especially when traveling in a foreign country. Keep up the good work.

This was such an easy process to make sure my family was insured while on foreign travel. Thank you!

simple to purchase, clear policy benefits, reasonable cost.