Seven Corners Travel Insurance Reviews

More information after my claim is reviewed.

I entered a claim for cancellation for any reason. I cancelled the trip with the provider within the 60 day penalty period subject to a 30% penalty. My claim is for the penalty amount. I entered the claim 24 days ago and provided all relevant information. I called to check progress, and had towait for a call back.

I was advised that claims are taking over 70 days to process. I think this is pathetic. Their customer service is terrible in terms of waiting times to speak to a representative and their turnaround time on processing claims.

I would not purchase from them again and SquareMouth should alert customers about this deficiency.

Unable to contact anyone at square mouth for a long time - after several calls and long waits I was told I had to call seven corners! What a waste of time!

I didn’t get a response to my email questions so I’m happy I didn’t need to file a claim because my questions were never answered.

I had a situation when I was travelling (losing personal items and passports which created trip interruptions and coverage issue), I tried to ask a few questions regarding my policy and coverage, but the feedbacks are rather general and not specific enough to help with my filing of claims.

I asked another question about the extension or an additional purchase of my policy, but I haven't heard back anything in two days.

I filed a claim in late December, and haven't heard back anything neither and I understand that can take 30 days. Let's see what happen by then. I don't have enough information to rate the whole experiences at this moment yet.

Please update me with my claim. I was not able to use this insurance because it wouldnt work.

3 weeks after filing claim and no contact

I had to cancel my hotel, so I made a claim, but haven't heard back from them at all. There is no update on whether my claim has been processed, accepted, rejected or anything. The plan I purchased allows me to cancel for any reason, so I don't understand the delay. What is happening with it? I expect a follow up.

I purchased covid insurance and was very unhappy with the service I received. Prior to my trip I got covid and had to reschedule my dates of the insurance. After countless calls, emails and promises, Seven Corners did not follow through on time. I ended up having to purchase through another provider and hope to get this resolved if they respond.