Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
My wife was injured (broken ankle) on the 10th day of our trip. I spoke to representatives twice on that day but did not have paperwork to file the claim until over a week later. Claim form has been submitted and I was assured it was being forwarded to the claims team but that was well over ten days ago and I still have not received a claim number or confirmation that the claim was filed or accepted. I would appreciate someone contacting me to review and let me know what further documents are needed.
I will use this insurance again for peace of mind...
My trip was postponed until next summer. I extended my coverage date to be able to use the insurance next July.
Claim was settled within 1 week of documents being submitted. Customer service has been outstanding.
NA
Will likely use Seven Corners again at some time in the future.
Great to work with. Changed dates due to cancellation.
the trip was cancelled and i did not take the trip as it was not available. i asked for my money and was told no. I didnt ask in time but i did not know in time. terrible customer service. I hope i can somehow get my money since the trip was cancelled. I would not recommend square mouth = too hard to get your money back. You still have my money. Phyllis Mandel
Customer service was super attentive and knowledgeable. In my conversation I told her I was going for my fathers funeral and she even followed up with me to express condolences. I’m glad I didn’t have a claim but if I had I felt it would have been a gentle simple experience.
They did have multiple sets of questions, which took awhile, but then did process the claim in an efficient way after that. I was glad that we had cancel for any reason coverage.