Trips Protected
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SINCE 2007
255,383
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AVG. MONTH
2,356
Total Reviews
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SINCE 2007
4,624
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,624 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3004
  • 4
    838
  • 3
    330
  • 2
    128
  • 1
    200
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  • Seven Corners policy: Trip Protection Choice

    Fast, efficient, and good price for the coverage I needed. I spoke to a customer service a gent for questions and he was friendly and helpful.

    Faye from NJ
    Review Received: November 13, 2021
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Our cruise was cancelled because most of the ports were closed and we received a full refund. However, the airfare which was booked separately was not refunded. I contacted Seven Corners customer service by email to understand what documentation they needed to make a claim on the airfare. They never responded. I filed a claim three weeks ago and have received no response other than the initial confirmation email indicating that they received the claim and will contact me within 30 days.

    LB from CA
    Review Received: November 12, 2021
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    34 out of 36 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Always a great experience to deal with Seven Corners Inc.
    Have purchased a few policies with them over the past years and was always very satisfied with price and customer service.

    Sabastiann from NJ
    Review Received: November 11, 2021
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    3 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Timothy from PA
    Review Received: November 10, 2021
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    5 out of 5 people found this review helpful

    My claim ended up being fully paid under my medical insurance, so I did not have to file a claim with Seven Corners. That being said, all of my contact with Seven Corners was handled well. They responded to all of my questions along with having me send them all of my claim info for them to process if it became necessary. I was very pleased with them and would use them again for my travels.

    Seven Corners policy: Trip Protection Choice

    The only interaction we had with Seven Corners was when we called pre trip to get information about the Covid-19 coverage. They were very helpful and answered all our questions.

    Martha from TX
    Review Received: November 8, 2021
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    3 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    My son had another friend who needed a reference, so I told them about squaremouth.

    Victoria from CA
    Review Received: November 8, 2021
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I discovered that in order to see insurance documents within my Squaremouth account, I needed to use the same email address that I had used to purchase the policy. Phone rep was unaware of this and was confused by my inquiry made prior to my discovery.

    Jay from DC
    Review Received: November 4, 2021
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    It took 6 weeks to process my claim which IMHO was a bit longer than it should have taken. There were issues uploading documents. But my claim was eventually processed. There was good communication throughout. When all was said and done my claim was paid without too much trouble. I will use Seven Corners again

    Michael from MA
    Review Received: October 31, 2021
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    18 out of 18 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    I was pleased with the service of the staff. Fortunately I had no problems so no need to file a claim.

    Barbara from SC
    Review Received: October 28, 2021
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    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I was unable to get a direct answer to my most pressing concern. I traveled to France which the State Department had rated a level 4 country due to the covid outbreak (even though France had moved to a system of needing a health pass to go inside anywhere and had seen a dramatic drop in cases). I made repeated requests to determine whether my insurance plan would be valid visiting a country deemed level 4. I was unable to get a direct answer to this question.

    Christine from MA
    Review Received: October 23, 2021
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    18 out of 19 people found this review helpful

Last updated: July 3, 2026