Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
Calendar icon
SINCE 2007
244,163
Calendar icon
AVG. MONTH
2,030
Total Reviews
Star icon
SINCE 2007
4,514
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.49/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,514 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2926
  • 4
    822
  • 3
    321
  • 2
    125
  • 1
    196
  • Filter By
    Filter
    Sort By
    Sort
  • Seven Corners policy: Trip Protection Choice

    Carol T from CA
    Review Received: January 30, 2021
    Was this review helpful?
    1 out of 4 people found this review helpful

    Process was very accessible and efficient. Thank you.

    Seven Corners policy: Trip Protection Elite

    All good. Will purchase insurance again. I am a frequent international traveler.

    Oscar from FL
    Review Received: January 25, 2021
    Was this review helpful?
    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Very easy claims process! I submitted the documents needed to process the claim and it was processed and paid quickly.

    Deborah from CA
    Review Received: January 23, 2021
    Was this review helpful?
    8 out of 9 people found this review helpful
    Seven Corners policy: Liaison Travel Plus excl US

    Easy to select coverage that i needed and purchase. Responsive customer service.

    Emily from IL
    Review Received: January 16, 2021
    Was this review helpful?
    1 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Great service and very easy to understand coverage.

    James from MD
    Review Received: January 13, 2021
    Was this review helpful?
    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Ease of claim

    Grayson from TX
    Review Received: January 11, 2021
    Was this review helpful?
    2 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Customer service was great . I explained why we had to cancel and they told me what info was going to be needed . Got the paperwork and faxed everything to them . Received a full refund in a very timely manner ! Great customer service !! Would recommend them !

    Jayden from PA
    Review Received: January 11, 2021
    Was this review helpful?
    13 out of 13 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I was pleased with the entire experience from enrollment to the actual filing and settlement of the claim.

    Kim Hauge

    Kim H. from OH
    Review Received: January 10, 2021
    Was this review helpful?
    4 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Seven Corners was a pretty horrible company to get an insurance policy through. I got a cancel for any reason policy, and my trip needed to be cancelled. I filled out the required paperwork, and waited. I called, they had no record of my claim. I called again, and they were able to find it. They asked me to submit the required documents again, I did. Two weeks later, I still had not heard from them, so I called, and again, it took talking to a couple different people for them to even recognize my claim. They asked me to submit the required documents for a THIRD time. I argued with them that I shouldn't need to, but they wouldn't budge. A few weeks later, I finally was paid out what I was owed. From the day I filed my claim until I received my payment was Fifty-Seven (57!) days. It was pretty terrible. I've unfortunately had to use travel insurance previously. Allianz was my provider for that claim, and they paid for my hospital stay, transportation, and other costs immediately, no questions asked. I only had to call once. I cannot in good conscience recommend Seven Corners to anyone else. It seems like their method is to wear you down and give you the runaround over and over again until you finally give up and stop trying to collect on your claim.

    Benjamin from MI
    Review Received: November 16, 2020
    Was this review helpful?
    73 out of 74 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    My experience with Smart Mouth and Seven Corners over covid issues was less than professional. I was misdirected by agents on how to handle the issue and therefore they refused to refund the premium.

    Dawne from KY
    Review Received: October 30, 2020
    Was this review helpful?
    52 out of 52 people found this review helpful