Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Process was very accessible and efficient. Thank you.
All good. Will purchase insurance again. I am a frequent international traveler.
Very easy claims process! I submitted the documents needed to process the claim and it was processed and paid quickly.
Easy to select coverage that i needed and purchase. Responsive customer service.
Great service and very easy to understand coverage.
Ease of claim
Customer service was great . I explained why we had to cancel and they told me what info was going to be needed . Got the paperwork and faxed everything to them . Received a full refund in a very timely manner ! Great customer service !! Would recommend them !
I was pleased with the entire experience from enrollment to the actual filing and settlement of the claim.
Kim Hauge
Seven Corners was a pretty horrible company to get an insurance policy through. I got a cancel for any reason policy, and my trip needed to be cancelled. I filled out the required paperwork, and waited. I called, they had no record of my claim. I called again, and they were able to find it. They asked me to submit the required documents again, I did. Two weeks later, I still had not heard from them, so I called, and again, it took talking to a couple different people for them to even recognize my claim. They asked me to submit the required documents for a THIRD time. I argued with them that I shouldn't need to, but they wouldn't budge. A few weeks later, I finally was paid out what I was owed. From the day I filed my claim until I received my payment was Fifty-Seven (57!) days. It was pretty terrible. I've unfortunately had to use travel insurance previously. Allianz was my provider for that claim, and they paid for my hospital stay, transportation, and other costs immediately, no questions asked. I only had to call once. I cannot in good conscience recommend Seven Corners to anyone else. It seems like their method is to wear you down and give you the runaround over and over again until you finally give up and stop trying to collect on your claim.
My experience with Smart Mouth and Seven Corners over covid issues was less than professional. I was misdirected by agents on how to handle the issue and therefore they refused to refund the premium.