See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Customer service was super attentive and knowledgeable. In my conversation I told her I was going for my fathers funeral and she even followed up with me to express condolences. I’m glad I didn’t have a claim but if I had I felt it would have been a gentle simple experience.
They did have multiple sets of questions, which took awhile, but then did process the claim in an efficient way after that. I was glad that we had cancel for any reason coverage.
I have purchased trip cancellations in the past but this company was the very best that I have EVER used. They made the process easy. CS was helpful and friendly. Hands down....the best.
The trip was cancelled 2021 but rescheduled for 2022. Your service department was able to change the insurance for the trip to be covered in 2022 without any hassles or delays.
Effortless on my side.
Precise information provided. Will recommend to other travelers.
They have answered my questions immediately. They are very responsive by phone. Now we’ll have to see if they will handle my claim promptly. My airlines cancelled twice. First American Airlines, then Delta, and we finally had to fly on Qatar that cost quite a bit more. I feel they should cover under trip interruption. Can’t go without a plane but they weren’t sure it was covered. So we’ll see.
My claim was incorrectly denied
It has been 3 weeks since I filed my claim, and I am just now hearing from them. They are asking for all the receipts etc., all of which I submitted the day I filed the claim. So far I am disappointed in them. We will see if they come through and honor their agreement. I hope to give a better review in a few weeks.
It took several tries and long waiting time to call from another country, as they requested proof of insurance and other documents that were not available without internet access. Now, 5 weeks after I first submitted my claim, the claim is not under review yet. They are very slow in response, and once a week they request some «other document». Their requests are very confusing, so when I send the document they described, they say that it is not the right one (ex. Summary of benefits from other insurance). Who can help me? I would NOT recommend Seven Corners, Inc. to any traveler
I changed the dates of my trip but did not get confirmation of coverage for those dates. Please let me know if I am covered.
Last updated: July 3, 2026