Trips Protected
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SINCE 2007
265,386
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AVG. MONTH
2,354
Total Reviews
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SINCE 2007
4,747
Detailed Rating
Customer Service Before Trip
4.5/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.52/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.39 (4,747 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3099
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    852
  • 3
    337
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    130
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    205
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  • Seven Corners policy: Trip Protection Choice

    I would recommend Seven Corners for Trip Insurance.
    When I called Seven Corners' 24 Hour Assistance, the agent was very friendly and helped me understand what info I needed to document and she put a note in my file showing that I had in fact called when I had a trip interruption.

    I collected all my documentation and sent in the claim to Seven Corners when I returned home from my trip a few weeks later, and the claims representative helped me understand what info was needed. They paid my claim in full for which I was grateful.

    My only complaint was how long it took for the claim to be reviewed. I waited over a month after submitting my claim, and it hadn't been looked at in that time. I had to call about it before it got prioritized for review. But, given how swamped they probably are as we're emerging from this pandemic, I'm happy that it was handled and paid very quickly after that!

    SJ from VA
    Review Received: December 9, 2021
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    24 out of 24 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Customer Service rep was extremely helpful in getting me the proper policy. Not pushy in any way, very friendly and took time to fully explain the policy. I will be taking out travel coverage to cover the whole year soon.

    Tim from MA
    Review Received: December 7, 2021
    Was this review helpful?
    2 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I had to extend my trip and found that the policy could not be extended after the trip started.
    I could not get customer service on the phone and communicated via an online chat.
    So: not a good policy if trip plans change after underway.

    L from WV
    Review Received: December 6, 2021
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    11 out of 11 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Understanding the policy prior to purchase was difficult. I called for clarification as I was comparing policies. Still, it was confusing, primarily how COVID would impact the policy.

    Lis from FL
    Review Received: December 6, 2021
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    7 out of 7 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    This trip and its insurance were transferred to November, 2022. The trip scheduled in November, 2021, was cancelled because one or more of the countries closed to visitors. We have booked the trip for next year and moved the insurance with it.

    No thank you from TX
    Review Received: December 4, 2021
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    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Very helpful to make sure I got the correct insurance.

    Courtney from CA
    Review Received: November 21, 2021
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    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    This trip was cancelled by the tour company and rescheduled to October 2022. Consequently the policy was extended to that date. Thanks to the great customer service agent who helped with this.

    Donna from CA
    Review Received: November 20, 2021
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    4 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Great Policy for just what I needed at a awesome price too 😀 I will be using them again for future travels.

    Cristian from CA
    Review Received: November 20, 2021
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    2 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Thorough, easy, affordable.

    Linda from FL
    Review Received: November 20, 2021
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    1 out of 1 people found this review helpful
    Seven Corners policy: RoundTrip International

    As this is an American company and I am Canadian I was unsure about what I was signing up for. The original policy I arranged I had questions about after purchase and was told that, that particular policy was no longer available
    . That DIDN’T reassure me! I ended up changing my coverage to the Wanderer which allows multiple trips during the year. I am still concerned about the small amount of coverage I have, but as a person over the age of 65 and residing in North America I don’t have a lot of choice as compared to the rest of the world. Unfortunately the US and Canada don’t acknowledge that health care in North America is out of the realm of 95% of the world population. Health care costs are manageable in most countries and regions of the world but our insurance prices don’t take that into account.
    I don’t really have a choice until companies realise that the world is a much bigger place than the US and other nationalities do travel to those regions.
    A 4rating reflects that the telephone service was good but I was left feeling unsure when my original policy was no longer being marketed.

    Christine from BC
    Review Received: November 17, 2021
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    5 out of 6 people found this review helpful

Last updated: November 10, 2026