Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I had many issues before during and after my trip. I called Seven Corners in four separate occasions for advice and help. I was given no help. My trip was during the shutdowns if international travel due to COVID pandemic. I was given advice though from one representative. Her exact words were, “I suggest you get on your flight from Italy, contract the corona virus, show us proof that you contracted it and then we will get you the refund on the flight. I gotta say, great customer care you got there. There are more great things I could say but I’ll leave it at that.
I have submitted the required documentation along with physicians statement and am now patiently waiting for a refund of the plane tickets.
left a message with customer service. With no response, filed a claim. After 4 days or so Customer Service called left a message to call back. Called back and left another message. 10 days later and still no return call.
HAD TO CALL TO EXTEND COVERAGE AFTER PURCHASE. NO PROBLEMS.
We had to cancel our trip before it started so we didn't fly at all, but lucky enough we have our policy as " for any reason".
It took me a while to actually be able to talk to a person at Seven Corners; We filed the claim at the end of February and as of 03/19 we don't have anything back.
their process is pretty "old fashion" ...but anyways I uploaded all the documents they required, I sent them by email to make sure that I don't have a surprise with it and...still waiting for a response.
Thanks
I was comforted in knowing if anything happened I would be protected. However I found out later that a corona virus’s claim would have been denied. I didn’t realize this was the case.
It’s would be better if there wasn’t so much legal jargon to wade through. Simplify the terms, please.
I didn’t go on my trip as it was postponed until Nov. due to the virus.
Very Positive process
Everyone I spoke to was very helpful and professional. They handled my claim quickly.
The process and options were easy to understand and allowed for an informed decision.