Trips Protected
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SINCE 2007
265,386
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AVG. MONTH
2,354
Total Reviews
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SINCE 2007
4,747
Detailed Rating
Customer Service Before Trip
4.5/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.52/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.39 (4,747 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3099
  • 4
    852
  • 3
    337
  • 2
    130
  • 1
    205
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  • Seven Corners policy: Trip Protection Choice

    Very easy claims process! I submitted the documents needed to process the claim and it was processed and paid quickly.

    Deborah from CA
    Review Received: January 23, 2021
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    8 out of 9 people found this review helpful
    Seven Corners policy: Liaison Travel Plus excl US

    Easy to select coverage that i needed and purchase. Responsive customer service.

    Emily from IL
    Review Received: January 16, 2021
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    1 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Great service and very easy to understand coverage.

    James from MD
    Review Received: January 13, 2021
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    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Ease of claim

    Grayson from TX
    Review Received: January 11, 2021
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    2 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Customer service was great . I explained why we had to cancel and they told me what info was going to be needed . Got the paperwork and faxed everything to them . Received a full refund in a very timely manner ! Great customer service !! Would recommend them !

    Jayden from PA
    Review Received: January 11, 2021
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    13 out of 13 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I was pleased with the entire experience from enrollment to the actual filing and settlement of the claim.

    Kim Hauge

    Kim H. from OH
    Review Received: January 10, 2021
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    4 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Seven Corners was a pretty horrible company to get an insurance policy through. I got a cancel for any reason policy, and my trip needed to be cancelled. I filled out the required paperwork, and waited. I called, they had no record of my claim. I called again, and they were able to find it. They asked me to submit the required documents again, I did. Two weeks later, I still had not heard from them, so I called, and again, it took talking to a couple different people for them to even recognize my claim. They asked me to submit the required documents for a THIRD time. I argued with them that I shouldn't need to, but they wouldn't budge. A few weeks later, I finally was paid out what I was owed. From the day I filed my claim until I received my payment was Fifty-Seven (57!) days. It was pretty terrible. I've unfortunately had to use travel insurance previously. Allianz was my provider for that claim, and they paid for my hospital stay, transportation, and other costs immediately, no questions asked. I only had to call once. I cannot in good conscience recommend Seven Corners to anyone else. It seems like their method is to wear you down and give you the runaround over and over again until you finally give up and stop trying to collect on your claim.

    Benjamin from MI
    Review Received: November 16, 2020
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    73 out of 74 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    My experience with Smart Mouth and Seven Corners over covid issues was less than professional. I was misdirected by agents on how to handle the issue and therefore they refused to refund the premium.

    Dawne from KY
    Review Received: October 30, 2020
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    53 out of 53 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    A claim has been submitted with all required documents. As of this date, i have had no correspondence from Insurance company! I was told response would be longer than usual and it certainly has! As of this date, I have not heard from Seven Corners. If you could help, that would be great! Please advise ASAP. I

    BC from TX
    Review Received: July 26, 2020
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    44 out of 46 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Waiting for resolution.

    Paul from MA
    Review Received: July 25, 2020
    Was this review helpful?
    12 out of 15 people found this review helpful

Last updated: November 10, 2026