Trips Protected
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SINCE 2007
262,216
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AVG. MONTH
2,561
Total Reviews
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SINCE 2007
4,696
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,696 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3055
  • 4
    847
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: Trip Protection Economy

    Easy to purchase, happily didn’t have to use

    Pat from VT
    Review Received: April 2, 2020
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Keep getting emails to review the squaremouth service, but our claim has been pending for 3 weeks and has not been resolved.

    Neil from CA
    Review Received: April 1, 2020
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    10 out of 12 people found this review helpful

    Review Updated: 04/29/2020

    Even though our trip was canceled after the Squaremouth policy refund date but prior to the trip date, Squaremouth did not offer any refund of the premium or even offer a credit for future policy. Thus, we ended up just throwing away > $250 for the Squaremouth insurance premium. There was absolutely no risk posed to Squaremouth whatsoever to provide coverage because our trip was canceled due to COVID-19. The honorable thing would be for Squaremouth to at least provide future credi.

    Seven Corners policy: Trip Protection Economy

    Neil from CA
    Review Received: March 31, 2020
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    8 out of 9 people found this review helpful

    Even though our trip was canceled after the Squaremouth policy refund date but prior to the trip date, Squaremouth did not offer any refund of the premium or even offer a credit for future policy. Thus, we ended up just throwing away > $250 for the Squaremouth insurance premium. There was absolutely no risk posed to Squaremouth whatsoever to provide coverage because our trip was canceled due to COVID-19. The honorable thing would be for Squaremouth to at least provide future credi.

    Seven Corners policy: Trip Protection Elite

    Great company with a user friendly website

    Sharon from FL
    Review Received: March 31, 2020
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    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I have put a claim on but I haven’t heard anything back as of yet

    Mariah from FL
    Review Received: March 31, 2020
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    1 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    I attempted to cancel my policy (Policy Cancellation: Policy No. 3RTY14-133468) due to the corona virus cancellation of my trip. I want my policy premium back since the insurance company took no risk and covered nothing. SquareMouth issued (Request 61985) saying it would look into it. SquareMouth did nothing to get me a refund.

    Richard from NM
    Review Received: March 30, 2020
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    14 out of 15 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    When we returned from our trip we were unable to reach anyone over the phone, we plan to file a claim for disruption of travel.

    Bruce from AZ
    Review Received: March 29, 2020
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I had many issues before during and after my trip. I called Seven Corners in four separate occasions for advice and help. I was given no help. My trip was during the shutdowns if international travel due to COVID pandemic. I was given advice though from one representative. Her exact words were, “I suggest you get on your flight from Italy, contract the corona virus, show us proof that you contracted it and then we will get you the refund on the flight. I gotta say, great customer care you got there. There are more great things I could say but I’ll leave it at that.

    Heather from FL
    Review Received: March 29, 2020
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    14 out of 15 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    I have submitted the required documentation along with physicians statement and am now patiently waiting for a refund of the plane tickets.

    Livija from PA
    Review Received: March 27, 2020
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    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    left a message with customer service. With no response, filed a claim. After 4 days or so Customer Service called left a message to call back. Called back and left another message. 10 days later and still no return call.

    Robert from IL
    Review Received: March 21, 2020
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    6 out of 9 people found this review helpful

Last updated: September 24, 2026