See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
The WORST COMPANY EXPERIENCE EVER. FIRST THE ONLINE CLAIM FORM DIDNT WORK
Then i had to do the wholelclaim by hand n mail it in. After 2 mos. I started calling about my
Claim but it was never done. I spent way too many hrs on the ph talking to them and trying to
Get my darn refund. It was a nightmare. Finally after about 8 calls they said they were sending
It. Two wks later it had not arrived. By then I was furious and called again. Finally a couple
More wks later I got it. It took 4 or 5 MONTHS to get my money back! NO EXCUSE for that
Failure to deliver and me having to waste so much time calling them , very upset n no good
Reason from them.
Absolutely terrible experience and I will never use this company again. Inexcusable.
PatriciaBowers
Montana.
Seven Corners paid my claim in full but it took seven weeks and it was a very simple claim - a cancelled cruise and a claim for the non-refundable portion of the cruise fare. And the claim was under "cancel for any reason," so there was no issue concerning the basis for the cancellation.
Called the 24 hour hotline. The person said no one could help at the moment but I'd get a call within 20-30 minutes. It's been a week and no one called me back.
They answered my questions, reviewed what documents or information I needed tp provide for my claim. However, they could not give me a firm answer on the time frame for processing my claim. They said the claim could take up to 90 days but probably more to process due to backup of claims they are processing from the summer season.
I buy insurance in case the airline disrupts the trip. In this case, the airline cancelled our flight and put us on a flight ***a day earlier!!!***. We had to get new connecting flight tickets, which cost us $750. Seven Corners said that wasn't covered. What do we have insurance for then?
All good
paperwork will be forthcoming today
will be submitting data today
submission will be sent today...
The initial person I talked to was most helpful.
Last updated: September 25, 2026