Trips Protected
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SINCE 2007
262,303
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AVG. MONTH
2,561
Total Reviews
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SINCE 2007
4,697
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,697 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3056
  • 4
    847
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: Liaison Continent excl US

    I had health issues and I contacted the 24hours assistance. I was told to go to the trusted hospital and get help. I went to the clinic. Later I had sent the report and the bill via email (as it was suggested by the assistant in the insurance company) I had got the answer in one month with the request to fill in the application and send other documents. I had sent the application and the requested documents (almost two month ago) And I had never got a reply.

    Marina from Russian Federation
    Review Received: May 7, 2018
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    1 out of 1 people found this review helpful
    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Your post concerns me as payment for your claims was issued on 04/17/2018. Hopefully you’ve received this payment by now but if not, please contact your Customer Service department at 800-335-0477.

    Seven Corners policy: Trip Protection Economy

    I tried to call the 800 number to find out how to file a calim and all I got was we will answer and then try again later.

    Michael from OR
    Review Received: April 25, 2018
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Michael from PA
    Review Received: April 24, 2018
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    1 out of 2 people found this review helpful

    I was very pleased with the handling of my claim. No follow-up was needed on my part and the claim as processed faster than the stated timeline.

    Seven Corners policy: Trip Protection Economy

    Pat from NY
    Review Received: April 19, 2018
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    2 out of 3 people found this review helpful

    The EOB listed the paid claims individually (which is better than some other insurers) but without any descriptions. The amounts were all slightly off, so not sure about why that was since I made claims based upon how much I was charged by my credit card companies in dollars, not original foreign currency amounts paid, so there shouldnt be any foreign exchange rate considerations.

    Seven Corners policy: Trip Protection Choice

    I gave you 3 stars only because you insist on a rating but I can't give you a real one yet ... my claim is still in limbo. Right now I'm a bit disappointed at the very slow response to my claim and the lack of contact with your office. Once all this is settled I'll be happy to rate the service.

    Robert from MI
    Review Received: April 17, 2018
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    5 out of 5 people found this review helpful

    Review Updated: 05/15/2018

    I'm very happy - my claim was settled reasonably promptly and with a minimum of fuss. I got a bit frustrated in the beginning with several auto-responses and no messages from real people, but when I voiced my concerns I heard back from the company immediately. I would certainly use them again.

    Response from Seven Corners

    Thank you for taking the time to post your response. We reviewed your claim on 04/10/2018 and requested one additional document at that time. If you’ve not received this communication by email, please contact our Customer Service department at 800-335-0477 and they will be happy to resend.

    We look forward to hearing from you! Have a wonderful day!

    Seven Corners policy: Trip Protection Choice

    Your services are always reliable and simple to use.

    Bill from WI
    Review Received: April 13, 2018
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    2 out of 3 people found this review helpful

    Review Updated: 05/11/2018

    It would have saved some time and emails if the person initially contacted at Squaremouth had informed me of all of the documentation needed to file the claim. Once I had submitted all of the documentation required, my claim was processed quickly and efficiently.

    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Please let us know if we can be of any further assistance and we’ll be happy to help you.

    Seven Corners policy: Trip Protection Economy

    Seven Corner has been excellent except that the response time to claims application is a bit too long.

    Mervin from CA
    Review Received: April 7, 2018
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    2 out of 2 people found this review helpful
    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it! We continue working to reduce claims processing time and I’m sorry that you felt that it was too slow.

    If you have any further questions or concerns, please contact our Customer Service department at 800-335-0477.

    Seven Corners policy: Trip Protection Choice

    Aweseome!

    Victoria from NJ
    Review Received: April 4, 2018
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    0 out of 2 people found this review helpful
    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Please let us know if we can be of any further assistance and we’ll be happy to help you.

    Seven Corners policy: Trip Protection Economy

    Cost of the trip was under $3,000. Medical care, transport or repatriation of remains can easily exceed $50,000. The low premiums give us peace of mind.

    Stanley from TX
    Review Received: March 4, 2018
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    0 out of 1 people found this review helpful
    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Please let us know if we can be of any further assistance and we’ll be happy to help you.

    Seven Corners policy: Trip Protection Economy

    Intend to file a claim.
    Broke tooth and needed extraction and implant.

    Matthew from CA
    Review Received: March 2, 2018
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    0 out of 8 people found this review helpful

Last updated: September 25, 2026