Trips Protected
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SINCE 2007
262,303
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AVG. MONTH
2,561
Total Reviews
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SINCE 2007
4,697
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,697 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3056
  • 4
    847
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: RoundTrip

    Although I didn't make a claim the process was Simple. For me it was worth the piece of mind.

    David from MA
    Review Received: September 12, 2016
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    0 out of 2 people found this review helpful
    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Please let us know if we can be of any further assistance and we'll be happy to help you.

    Seven Corners policy: Trip Protection Economy

    A long waiting time (+/- 25 minute) before reach customer service.

    Irawan Sarwono from CA
    Review Received: September 8, 2016
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    2 out of 3 people found this review helpful

    Review Updated: 10/23/2016

    Claim proses is easy, not complicated. The result very fast.
    Many thanks for my dental claims.

    Response from Seven Corners

    I'm so sorry for your negative experience, when you phoned into Seven Corners. I would be happy to discuss this with you. If this is agreeable, please contact me directly to concierge@sevencorners.com.

    Please let us know if we can be of any further assistance and we'll be happy to help you.

    Squaremouth

    Thank you for posting a review of Seven Corners.

    We apologize for your negative experience.

    A member of our Zero Complaint team contacted you to discuss this further.

    Please contact us at 800-240-0369 if you have any questions, we are happy to help.

    Seven Corners policy: Trip Protection Economy

    We were in Belize when Tropical Storm Earl strengthened into Hurricane Earl. We were told by the hotel that evacuation was voluntary, but that they recommended it. I tried to call the emergency number for Seven Corners, but I could not manage to call them collect from Belize. When I did briefly get through by calling direct, I was connected to an automated attendant. I was not able to stay on the call long enough to reach a live person. Because of our inability to reach a live person at Seven Corners to get instructions on evacuating, we were forced to stay in our beachfront room and endure 8 hours of storm surge and 80 mph winds, which included debris from destroyed businesses on the docks hitting our room. It was terrifying. Then when I called Seven Corners when I returned, I was told that forms would be emailed to me within 24 hours, which never happened. I had to call again, and spoke with another agent. I explained to her what happened to us, and she emailed me trip interruption forms, which were the wrong forms. I am beyond frustrated. I want compensation for staying in a room that had water coming in the windows, then enduring over 24 hours without power in 95 degree heat. We also did not have food or beverage for 24 hours. I also want compensation for not being able to use most of the hotels amenities for the remainder of our stay. For example, the pools were breached by the storm surge and not safe for swimming.

    Judith from NY
    Review Received: August 15, 2016
    Was this review helpful?
    1 out of 1 people found this review helpful
    Squaremouth

    Thank you for taking the time to post a review.

    We apologize for your negative experience with Seven Corners.

    A member of our Zero Complaint team contacted you today to discuss the next steps.

    Please contact us at 800-240-0369 if you have any questions, we are happy to help.

    Seven Corners policy: Trip Protection Elite

    Customer service was prompt, courteous and professional!
    Would consider using service again.
    Kal ******

    KAL from TX
    Review Received: July 26, 2016
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    0 out of 2 people found this review helpful
    Response from Seven Corners

    Thank you for taking the time to rate Seven Corners. We really appreciate it!

    Please let us know if we can be of any further assistance and we'll be happy to help you.

    Seven Corners policy: RoundTrip

    Service had to be contacted a second time as they did not respond to first inquirey, after that I was pleased. Lowest price for travel coverage. However, I feel travel insurance rates are just getting to high!

    Ronald from NM
    Review Received: May 21, 2016
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    1 out of 2 people found this review helpful
    Seven Corners policy: Liaison Continent excl US

    -

    Juho from Finland
    Review Received: April 18, 2016
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    0 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    Excellent telephone assistance.

    Terry from IL
    Review Received: April 7, 2016
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    0 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Pleased with customer assistance, happy we did not have to file a claim. We did have a two hour airline equipment delay, and a sick child crying on the plane for 3hours-could have used a soothing beverage, if it was covered!

    Jim from WI
    Review Received: March 19, 2016
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    0 out of 1 people found this review helpful
    Seven Corners policy: Liaison Majestic excl US

    I have purchased your insurance for two trips and your customer service is great!

    Debra from NC
    Review Received: March 12, 2016
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    It was necessary to cancel my trip due to a family medical situation. Seven corners replied promptly to all of my inquiries and settled the claim very quickly.

    Elizabeth from MI
    Review Received: March 10, 2016
    Was this review helpful?
    10 out of 11 people found this review helpful

Last updated: September 25, 2026