Seven Corners Travel Insurance Reviews

It would be nice if I was provided with feedback about my claim instead of just waiting to see if all goes well. Maybe an email indicating that they received all my documentation and that it was acceptable and that the claim is being processed would be helpful.

Purchasing medical evacuation insurance online was relatively easy.

We enjoyed our trip, without any concerns of problems because, we felt protected by Square Mouth.

The policy is written in such a way that the fine print denies you coverage in the particular area in which you wish to make a claim. I filed a claim under Baggage Delay only to find out that the coverage is for the outbound journey only. If the airline loses your baggage on the middle leg of your vacation or the return leg, then Seven Corners denies responsibility. The company suggests we file a claim with the airline. It's just a kabuki dance. I would never use this company again. I thank heaven I didn't get sick on this trip. No doubt the medical insurance would have had deniability clauses as well. .

I have no problem with SquareMouth, but we were disappointed with Seven Corners and the way they mishandled our claim. We were delayed for 24 hours at an airport the first day of our trip, and when we called them after the trip, they asssured us we had a legitimate claim. We sent in all the requested receipts and information. Yet, we had to "jump through hoops" for several months that included many phone calls, repeated inquiries, and an over abundant
amount of time on our part. We finally received a check, but the "torture" to get the funds was just ridiculous!!!!!!!!!!!!

I called your company and my call was quickly answered by a real person! What a novelty! She was very helpful, asked for my needs regarding a travel medical/evacuation policy and made a recommendation to fit my minimal needs at a very reasonable price. I never needed the insurance, thank goodness, but was reassured knowing it was there if necessary.

claim denied - I was told I did not purchase the correct insurance. I'd like to pursue the issue. Any advice???

Your representatives were also professional and helpful and answered all of my questions. I felt the claim was handled well.

We were really unhappy with Seven Corners. We chose them because they seemed to be fairly priced and at that time had overall average to good ratings. However, we found out that they are actually really poor at customer service. We had a travel delay claim, which we had to jump through so many hoops just to process. Initially the paperwork said file a claim online, so we went online, where it said the claim had to be filed by phone, so we called them and they said we had to go to a different website and download a form and then send it by paper mail. Then they kept asking for more and more information (and repeatedly asking for information that had already been sent weeks ago). Finally they denied most of our claim (for which we sent all the supporting documentation requested), and only gave us a very small return amount. We will not book with them again, and we recommend you avoid them if you don't want to break your back trying to do all their paperwork for absolutely no gain. Skip the cheaper price tag and go with a more reliable, better customer service company. We are still trying to call and fight their denial of our claim and despite multiple phone calls, we have not yet gotten a response.

My husband was ill in Paris and we had to have a physician come to our hotel. When we returned from our trip, I filed a claim with Seven Corners. It was handled very professionally and quickly. I would not hesitate to use them or tell my friends to use them.