Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Very happy with the service and product.
Was great.
You earned 5 stars for living up to the letter of your contract, and handling my small claim promptly, without any hassle.
Unfortunately the insurer is dragging its feet on dealing with my claim. I submitted the documentation almost six weeks ago. I have often insured through Squaremouth and have been lucky enough never to have had cause to file a claim before. This is a really small claim--one night's non-fundable hotel charge when my flight to Venice was cancelled at the last minute. I wish they would get on with it. Would hate to be left hanging with a major claim.
We had to cancel our trip due to a sudden illness of a person in our party. Although Seven Corners received all of the information requested, they kept asking for more information, and, at times, denied that they received documentation that had been mailed, emailed, and faxed. We finally had to have a lawyer handle the case for us, after which they still took another month to settle our claim. It took over 5 months from the time the claim was filed for Seven Corners to reimburse us.
We will never purchase another policy from Seven Corners. They were terrible.
I had to file a claim due to an accident prior to my trip. Although I needed to submit a lot of documentation, it worked perfectly and I received a check for the full amount of my trip. I would definitely use them again.
It took them three times to get me the correct documents. They then miscounted the days missed to reimburse us. Sadly, they did not cover personal care items we needed and had to purchase (toothbrushes, toothpaste and deodorant). They eventually paid the claim (in two checks). I never did get to speak to an actual claims representative-just a customer service rep who acted as a go-between. They did pay the claim but it took 60 days. I gave them 3 stars for having to file the paperwork 3 times.
Very pleased with product and price. Do recommend and will use them again.
ECONOMICAL RATE JUST AS BEST AS FOR LESS THAN OTHER INS.YES I WOULD RECOMEND CUSTOMER SERVICE WAS VERY HELPFUL IN CHOSING POLICY NEEDS
PURCHASED TRIP INSURANCE,THEN BROKE LEG, HOSPITALIZED 4 WEEKS, INVALIDED TO HOME 8 WEEKS,SENT ALL DOCUMENTATION INCLUDING PHYSICIANS REPORT OF OPERATION, COPES OF MY PERSONAL CHECK ACCT,. WHERE I INDICATED PARTIAL REIMBURSEMENT FROM AIRLINE AND CRUISE LINE, COPIES OF EVERYTHING!!!!!!!!! TODAY IS JULY 1, 2014,HAVE BEEN INFORMED F I N A L L Y THAT YOU WILL BE SENDING OUT A CHECK INTHE NEXT SEVERAL DAYS. WILL BELIEVE IT WHEN I SEE IT. BREAK OCCURRED DEC. 30, 2013, I NOTIFIED 7 CORNERS APPROX,. 2/2014. THEN ALL YOUR DELAYING TACTICS BEGAN, CHECK YOUR CORRESPONDENCE, I WILL TELL EVERYONE THAT THIS WAS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED AND DO NOT DO NOT DO NOT DO BUSINESS W/YOUR COMPANY. I HAVE RESCHEDULED TRIP, MARCH 2015, AND MY PARTNER AND I HAVE BOUGHT INSURANCE DIRECTLY W/EXPEDIA AT A SIGNIFICANTLY REDUCED RATE.