See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I would use this service again
The office seemed very disorganized. My friend and I both bought the insurance. We filed our claims for a missed hotel night due to a cancelled flight together. We sent in every paper asked for and weeks would pass before we were asked for something else. Some of the paperwork asked for, like proof that we actually went on a subsequent flight to Venice seemed unnecessary (what difference should that make) but we provided it. Finally I received my check but my friend who had exactly the same claim and who filed all paperwork with me, did not receive hers. When she called to complain, she was told it would take weeks to authorize it. Fortunately it did not after she angrily told her story.
Some of the letters received from the office had a faded streak down the middle. It was poor print quality and looked unprofessional. When I tried ,after we were paid ,to file this complaint online, it would not send. I would not use this company again.
Seven corners offered what I needed at a afordable cost, yes I would recommend this policy to my friends.
I will be calling today ,ever thing you ask for in my claim I have sent you. Now my file has been closed for lack of response???
Very competent...very fast...I was told the claim would be settled in 21 days and it was. Our medical experience which resulted in the trip cancellation was regrettable, but the service, prompt and professional support of my claim was most impressive.
Thank you...it made this issue, of all the other issues my wife and I are facing, of a minor consequence....it is much appreciated and allowed me to concentrate on the important health challenges we now face. I have recommended your services to others in our community.
Easy to deal with to buy a policy
Not at all helpful. The point of travel insurance is to guard against the unexpected.
During my trip to Tibet, a landslide in northern Nepal shut the road leading back from Tibet to Kathmandu. I had to take a helicopter in order to make my international flight out of Kathmandu the next day. Otherwise, I would have missed it altogether. The helicopter ride cost $360.
Seven Corners refused to cover this, even though rebooking an international flight would have cost more (3 legs to the flight home). I sent receipts and supporting forms, including a letter from my tour company describing the situation.
My claim was due to flight cancellations during ice storms in Atlanta. Instead of rescheduling via the airlines, I rented a car to drive to Florida to start a cruise. Even though technically I was required to take the next available flight, Seven Corners agreed that driving was the more reasonable approach and reimbursed me for all associated expenses.
Took a while but all got handled
I provided all documentation listed in the "How to File a Claim", section of their help screen.
Received a letter a while later asking that a death certificate be provided.
Am awaiting the receipt of that document from the state agency and will forward to Seven Corners when it arrives.
Last updated: September 26, 2026