Seven Corners Travel Insurance Reviews

The only complaint I have is that the website is not clear on which forms(s) to fill out, so I end up going through the telephone agent instead.

Very slow or responding to claim. Also, despite physician completing claim form as requested, they (1) denied claim, (2) requested additional medical information if I wanted to appeal denial, and (3) failed to mention that this was a "cancel for any reason" policy so, at a minimum, 75% of claim should have been paid without any additional information.

My luggage arrived more than 24h late, so I filed a claim to get the $100 that I thought I was covered for.
I had to send several mails, faxes, and emails, so that eventually they told me that without receipts you get nothing. So I got $0, spent money and time on all of this paperwork, for no reason.
The final step of the claim was finally a letter stating all the conditions of reimbursement, including the fact that receipts are absolutely necessary, that I absolutely never received or had seen before my departure.

I am still waiting to hear about a portion of my claim that was denied because of a clerical error in the Doctor's office.

People seem glad to help you. I will use them again.

Some responses are not applicable.

Easy to purchase
Called customer service about the need to file a claim and procedure explained . Still out of the country. Will file claim upon return to the US

We did not need to file a claim for any reason, but felt that the increased sense of security on the trip was worth the reasonable cost.

This has been a frustrating, aggravating and disappointing experience. The only thing worse than having our trip to Italy delayed and losing an entire day and night, is dealing with the incompetent staff handling my claim. I provided more than necessary and adequate documentation that was requested, spoke with office assistance and still have had no resolve. My travel friend received a letter and her check, but to this date, I have not.
At this time, I cannot think of a reason why I would ever consider purchasing this policy again.

Claims representatives who answered the 24 Hour Assistance Line would not or could not disclose if certain expenses were covered and this created a very difficult predicament when I experienced an acute medical emergency. Coverage details were vague and clarification from Seven Corners was not offered willingly.