Trips Protected
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SINCE 2007
262,357
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AVG. MONTH
2,552
Total Reviews
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SINCE 2007
4,697
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,697 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3056
  • 4
    847
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: Trip Protection Economy

    I had to file a claim due to an accident prior to my trip. Although I needed to submit a lot of documentation, it worked perfectly and I received a check for the full amount of my trip. I would definitely use them again.

    Gloria from CA
    Review Received: July 7, 2014
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    Seven Corners policy: Trip Protection Economy

    It took them three times to get me the correct documents. They then miscounted the days missed to reimburse us. Sadly, they did not cover personal care items we needed and had to purchase (toothbrushes, toothpaste and deodorant). They eventually paid the claim (in two checks). I never did get to speak to an actual claims representative-just a customer service rep who acted as a go-between. They did pay the claim but it took 60 days. I gave them 3 stars for having to file the paperwork 3 times.

    Karen from OH
    Review Received: July 6, 2014
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    Seven Corners policy: Trip Protection Economy

    Very pleased with product and price. Do recommend and will use them again.

    Martin from CO
    Review Received: July 3, 2014
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    ECONOMICAL RATE JUST AS BEST AS FOR LESS THAN OTHER INS.YES I WOULD RECOMEND CUSTOMER SERVICE WAS VERY HELPFUL IN CHOSING POLICY NEEDS

    MARGARET from NY
    Review Received: July 3, 2014
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    Seven Corners policy: RoundTrip

    PURCHASED TRIP INSURANCE,THEN BROKE LEG, HOSPITALIZED 4 WEEKS, INVALIDED TO HOME 8 WEEKS,SENT ALL DOCUMENTATION INCLUDING PHYSICIANS REPORT OF OPERATION, COPES OF MY PERSONAL CHECK ACCT,. WHERE I INDICATED PARTIAL REIMBURSEMENT FROM AIRLINE AND CRUISE LINE, COPIES OF EVERYTHING!!!!!!!!! TODAY IS JULY 1, 2014,HAVE BEEN INFORMED F I N A L L Y THAT YOU WILL BE SENDING OUT A CHECK INTHE NEXT SEVERAL DAYS. WILL BELIEVE IT WHEN I SEE IT. BREAK OCCURRED DEC. 30, 2013, I NOTIFIED 7 CORNERS APPROX,. 2/2014. THEN ALL YOUR DELAYING TACTICS BEGAN, CHECK YOUR CORRESPONDENCE, I WILL TELL EVERYONE THAT THIS WAS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED AND DO NOT DO NOT DO NOT DO BUSINESS W/YOUR COMPANY. I HAVE RESCHEDULED TRIP, MARCH 2015, AND MY PARTNER AND I HAVE BOUGHT INSURANCE DIRECTLY W/EXPEDIA AT A SIGNIFICANTLY REDUCED RATE.

    Nancy from GA
    Review Received: July 1, 2014
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    Seven Corners policy: Trip Protection Economy

    Previous contracts were easy to accomplish on line = 5
    Contract appeared to cover travel delays
    Delay due to illness was encountered on most recent 2014 contract = 1
    All information available associated claim submitted in March 2014.
    Processing has not been completed as of July 2014
    Some already submitted information has been requested twice.

    Jack from NC
    Review Received: July 1, 2014
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    3 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Elite

    I had to file a claim due to a medical problem and was very pleased with the claims process. I was given clear directions as how to fill out the claims form and was told to call back if I had any questions. I felt it was handled in a timely manner and was refunded my trip expenses.

    I hope this is how Square Mouth handles all their claims. I would recommend to others.

    Virgil from CA
    Review Received: June 30, 2014
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    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Unfortunately, we had to cancel our trip the day before our scheduled departure due to health reasons. Seven Corners dealt with our claim very fairly. We would definitely purchase a policy from them again.

    Joan from CO
    Review Received: June 30, 2014
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    0 out of 1 people found this review helpful
    Seven Corners policy: RoundTrip

    Our connecting flight was late to Dulles and I couldn't get to JFK Airport in time so would miss a second flight going to Israel and would have had at least a day or more delay and no idea how to catch up to our group. Instead, we were able to get to Newark Liberty airport and paid $150 to a cab to barely make the flight.

    Seven Corners would not reimburse even a dime of that $150. Our creative thinking and gamble saved them a bunch. We were without our luggage for 3 days. We made no claim for that as we made it work without spending money since we couldn't get to a store anyway.

    Given the large amount of money we paid them, the least they could have done was honor a claim for taxi fare or some portion of it.

    Frankly I have been working on a comprehensive e-mail to send to the many friends we've made on 2o cruises and European trips to let them know how disappointed we are with Seven Corners and Squaremouth.com so far.

    Steve from IN
    Review Received: June 30, 2014
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    0 out of 0 people found this review helpful
    Seven Corners policy: Inbound USA

    The policy we purchased did not provide any sort ophthalmologic coverage, even if the visual disorder was due to an underlying systemic disease which is covered by most health insurances. As a result, we had to foot the entire bill. The appealing process was time consuming and fruitless.Therefore, make sure you review the exclusions very carefully before you purchase a policy from this company. For us, it was a complete waste of money and time.

    Y from Brazil
    Review Received: June 30, 2014
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    0 out of 0 people found this review helpful

Last updated: September 26, 2026