Trips Protected
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SINCE 2007
262,357
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AVG. MONTH
2,552
Total Reviews
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SINCE 2007
4,697
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,697 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3056
  • 4
    847
  • 3
    335
  • 2
    130
  • 1
    205
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  • Seven Corners policy: RoundTrip

    HORRIBLE! Experience. I had medical emergency to horrible to even go into that came up days before I was to leave. It left me unable to go on my trip. I submitted ALL of the paperwork needed. They contacted my doctor and she reexplained the situation. I bought insurance with Seven Corners in case of an emergency including one like this. After putting me through the ringer for two months. They rejected my WHOLE claim with a bogus reason of not providing information. I provided EVERYTHING! Before my 90 days is up I'm filing a report with the better business bureau, FTC and I'm going to several NY news stations. DO NOT buy insurance from this place. They are scam artists!

    J. Gracey from NY
    Review Received: May 10, 2014
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    86 out of 87 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    We didn't make any claim, so can't rate during the trip or your processing efficiency

    Ted from SC
    Review Received: May 10, 2014
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    0 out of 0 people found this review helpful
    Seven Corners policy: Liaison Majestic excl US

    We did not need to contact our provider during the trip, and did not need to make a claim. We were very happy to have the coverage just in case.

    Janet from MA
    Review Received: May 5, 2014
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    Not applicable.

    Ashis from CA
    Review Received: May 5, 2014
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    0 out of 0 people found this review helpful
    Seven Corners policy: RoundTrip

    Trip was cancelled by tour operator.
    Provider not paying claim.
    Legal action being considered.

    Allen from CA
    Review Received: April 30, 2014
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    12 out of 14 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I submitted a claim before left and still have not heard from the claim
    Dept. I am only able to speak to a sales rep. Considering calling the attorney General office.

    Carole from CA
    Review Received: April 30, 2014
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    8 out of 8 people found this review helpful
    Seven Corners policy: RoundTrip

    I am disappointed with my experience. Ethan Blout from Marco Polo strongly recommended that I do a last minute purchase of your trip insurance because he said he was worried the tour might not happen. already had Emergency Evacuation Insurance but reluctantly forked out another $445 to you guys. As he predicted, Ethan folded and his tour was cancelled. Turns out I was one day short of the 10 day waiting period...so why should I have gotten it in the first place. I'm very disappointed in Ethan but some leaks over to your company....for not making it more evident that the trip cancellation wouldn't ever work because I was purchasing it too late. I was open about the dates and feel like I should have been counseled since that was the only reason I bought it.

    Katherine from CA
    Review Received: April 30, 2014
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    18 out of 19 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    I had my wallet stolen while in Italy. The cash money of $300 was removed, and the wallet with credit cards was returned to the building where it was stolen. My credit cards were still there - but I had to cancel them. I was left without money or credit cards. Is there any kind of coverage for this problem?

    Donna from MI
    Review Received: April 29, 2014
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Economy

    We did not need to make a claim, thanksfully, but chose Squaremouth for our insurance based on good customer reiews.

    Marilyn from WI
    Review Received: April 29, 2014
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I'm still waiting for the insurance company to provide me with claim forms from a call I made to them on April 22, 2014. Since they are the secondary medical coverage, I suppose there is no hurry to get me the forms since my primary provider has also not sent me their forms yet. - I've used this company before and am pleased with their service.

    Joan from CO
    Review Received: April 26, 2014
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    0 out of 0 people found this review helpful

Last updated: September 26, 2026