Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Before Trip
The information was sent in a timely manner.
Claim Process
The company has been extremely uncooperative. They ask for more and more documentation. Some of the documents have been repetitive. I have yet to receive any of my money back. I have spent hours on the phone and have sent them many faxes to no avail. They were happy to take my money but are unwilling to work with me to get it back.
Before Trip
Everything was handled satisfactorily
During Trip
Not applicable
Claim Process
Not Applicable
During Trip
did not need to use the insurance.
Claim Process
no claims necessary. Thank God!
Before Trip
We enrolled prior to leaving home for 10 weeks, and knew that the paperwork was to be received at home on our return. We therefore needed to print the paperwork on-line to take it with us. This was no problem, expect that the letters were very small. We added a magnifying glass in the glove compartment. Problem solved as the Lord provided travelling mercies and we returned home safe and sound.
During Trip
N/A - see comments above.
Claim Process
N/A as well.
Before Trip
The web site is user friendly and very understandable.
During Trip
Fortunately, we had no reason to contace customer service before, during or after our trip, so I cannot comment.
Claim Process
No claim.
During Trip
Did not have cause to use.
Claim Process
No Claim.
Before Trip
Being able to create an account would be helpful so it would be easier to purchase multiple trips.
Before Trip
The policy did exactly what it was supposed to do -- provide peace of mind. I liked the features of this particular plan and purchasing it through Squaremouth was easy.
Claim Process
Four weeks to 'receive' my claim seemed excessive. I was contacted a month after mailing my claim, and payment was generated a couple of weeks after that. Except for the initial delay, I was very satisfied with your service.
Before Trip
Great site to review all the alternatives. The response time was very prompt. Easy to do.
During Trip
Did not need their service.