Trips Protected
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SINCE 2007
262,421
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AVG. MONTH
2,547
Total Reviews
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SINCE 2007
4,700
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.93/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,700 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    3058
  • 4
    847
  • 3
    336
  • 2
    130
  • 1
    205
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  • Seven Corners policy: RoundTrip

    Before Trip
    I felt very comfortable with information provided. I was content with knowing I had protection in case of need.

    During Trip
    no events occurred that required intervention by insurance carrier

    Richard from CA
    Review Received: October 17, 2012
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    Seven Corners policy: RoundTrip

    Before Trip
    Very easy to evaluate options and to purchase on-line. Coverage was written in plain English and easy to read, steps for filing a claim were clear and policy and cards arrived in a timely manner

    Richard from WA
    Review Received: October 15, 2012
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    0 out of 0 people found this review helpful
    Seven Corners policy: RoundTrip

    Before Trip
    Documents were mailed to us quickly. Otherwise there was no commuication with the carrier nor need for service.

    During Trip
    There was no need to contact the carrier during our trip.

    Claim Process
    There was no claim.

    Andrew from NJ
    Review Received: October 15, 2012
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    Seven Corners policy: Trip Protection Economy

    Claim Process
    Cannot rate claim service as it was not necessary to file a claim; otherwise service and cost were competitive.

    Mike from CA
    Review Received: October 15, 2012
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    0 out of 0 people found this review helpful
    Seven Corners policy: RoundTrip

    During Trip
    I did not use the emergency help hotline or customer service during the trip

    Claim Process
    I did not make any claims

    Guy from NY
    Review Received: October 14, 2012
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    Seven Corners policy: RoundTrip

    During Trip
    Did not use the insurance or file a claim

    Claim Process
    Did not have a claim

    Helen from TX
    Review Received: October 14, 2012
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Before Trip
    There was some problem obtaining the documentation before our trip, but the matter was ultimately resolved with a phone call or two.

    Miriam from CA
    Review Received: October 10, 2012
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    Seven Corners policy: Trip Protection Economy

    During Trip
    Did not use thiscservice

    Claim Process
    No claim made. Our luggagecwas destroyed by the airline but we made no claim

    Jerre from TX
    Review Received: October 10, 2012
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    Seven Corners policy: RoundTrip

    During Trip
    The wait time was too long and the satellite phone would cut out before my husband could get ahold of someone. We both had severe food poisoning and were in bad shape. Between the archaic resort phone and the long wait time, we couldn't get help.

    M. Miller from CA
    Review Received: October 9, 2012
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    13 out of 15 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    During Trip
    Did not need to use.

    Claim Process
    Did not have to use.

    James from NC
    Review Received: October 9, 2012
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    0 out of 0 people found this review helpful

Last updated: September 27, 2026