Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
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SINCE 2007
239,808
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AVG. MONTH
2,038
Total Reviews
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SINCE 2007
4,475
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.48/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,475 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2894
  • 4
    819
  • 3
    319
  • 2
    124
  • 1
    195
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  • Seven Corners policy: Trip Protection Choice

    Suzanne from CT
    Review Received: November 15, 2024
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    Efficient, thorough and fast resolution.

    Seven Corners policy: Trip Protection Choice

    Easy to purchase. Great coverage. Travel went smootly, so no need to file a claim. Good to have when traveling because you never know what obstacles might interrupt your vacation plans.

    Linda from FL
    Review Received: November 15, 2024
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    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I found our website, finally a claim confusing. I had not finished my claim tried to come back to it, but could not find it in process. I therefore started a new claim, so then I had multiple claims process. I attached information we received emails requesting the same information again. I am now waiting, you have everything required to process my claim .

    Gail from OR
    Review Received: November 12, 2024
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    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    2 people on this policy have a claim

    Jane from AL
    Review Received: November 12, 2024
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    0 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Very easy to deal with

    Franklin from FL
    Review Received: November 10, 2024
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    4 out of 4 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Michael from KY
    Review Received: November 8, 2024
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    0 out of 0 people found this review helpful

    Everything worked well in the end. Initially, I had wondered if my claim was for something that was covered by the insurance. When I asked I was told that they could not tell me and I would have to send the claim in. There were a lot of paperwork that had to be gathered, which was fine. But it was not fine if the claim had been denied on the basis that a doctor's visit was not covered. I would think the customer service rep ought to be able to answer that question along with the detail would have to be sent in.

    Seven Corners policy: Trip Protection Choice

    Very confusing. Not helpful. I gave up even considering medical treatment due to lack of clarity of policy and inability to get questions answered while traveling. I gutted it out with broken leg and had surgery yesterday at home. Won’t be using this company again.

    carol from CA
    Review Received: November 7, 2024
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    9 out of 10 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    They are worst company to deal with. Customer service representatives are rude and would not help me.
    They denied my claims, never notified me on my $235 claim, no reason why. They kept asking for information, kept telling me they work working on it. Then nothing.

    Please contact them. I will be filing a complaint with my state insurance agency about the way Seven Corners does business.

    Thank You
    Dave Sheppard

    David from NC
    Review Received: November 7, 2024
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    13 out of 15 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Our experience was good with Seven Corners,
    There were many trip interruptions caused primarily by the airlines.
    It made for a difficult trip. We intend to file a claim.

    Steve from MT
    Review Received: November 6, 2024
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    1 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Overall, the process of purchasing insurance and filing a claim went smoothly. It was relatively easy to add coverage to the policy as additional trip costs were incurred, and once we were obliged to cancel our trip, the claims process was transparent and reasonably prompt. Although there was considerable documentation required to substantiate our claim, the online claim process worked well, and I was kept updated on a regular basis regarding the status of the claim. I would not hesitate to purchase insurance from Seven Corners in the future.

    James from MA
    Review Received: November 1, 2024
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    10 out of 10 people found this review helpful