See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Before Trip
everything went great. If you're from New England you do neeeed travel insurance (Weather)
During Trip
Did not have to use thank goodness
Before Trip
Almost immediately after I bought the insurance, my trip was extended by one week, and I needed to add another seven days to the policy. Customer service did a great job of taking care of that.
During Trip
We had no need for contact during the trip
Claim Process
There was quite a bit of documentation required but we had all the records, dates and receipts needed so there was no need for a request for any further proof of our claim and it went through quickly.
Before Trip
I did not contact the carrier directly before the trip.
During Trip
They answered my questions politely and clearly.
During Trip
We had to cancel before the trip.
Claim Process
Been five weeks since claim and finally got a response asking for info that was ALREADY sent with the first claim. Now I'm waiting again.
Before Trip
GREAT SERVICE
During Trip
NOT USED
Claim Process
NO CLAIM
Before Trip
The customer rep I spoke with was very courteous and helpful.
Before Trip
Aside from receiving my paper work in a timely fashion, I didn't have contact with anyone else from customer service
During Trip
I didn't need to place a claim
Before Trip
Policy was exactly what we wanted and documents were available immediately.
During Trip
We did not have any need to contact the emergency help hotline.
Last updated: September 27, 2026