Seven Corners Travel Insurance Reviews

Before Trip
I attempted to purchase the insurance for my flight which left on the 28th, not the 29th as reflected. After I purchased the insurance, I received a message from the insurance company stating that although it was 11:00CST, the insurance would not be granted because I did not purchase before 12:00EST. The message stated I WOULD NOT BE COVERED, therefore; I purchased other insurance. Once I returned from my trip on 12/6/2011, I saw an email regarding coverage effective the day after I left. I should have been refunded the monies paid for the insurance since I was not covered.

During Trip
Luckly we didn't have to use it

Before Trip
Ever since my husbands father died while we were in Alaska about 7 years ago we have purchased your insurance on ever major trip we take and it just gives us the peace of mind we need to spend the money for the tripand not worry if anything happens our money will not be wasted as this policy covers all off your expenses to get to where you need to go, get you home, etc, etc. We love the cost and peace of mind the policy offers. Dr. and Mrs. C. D. Overholser

Before Trip
I regularly travel with my sister. Seven Corners foolishly doesn't consider us family so we had to buy two separate policies.

During Trip
We had no need to contact them during our trip.

During Trip
had no interaction with the insurance company during my trip

Claim Process
my clain is for two cancelled tours (Genoa and the Azores) due to weather. this is for my husband and me

Before Trip
Had a few questions that were easily answered over the phone.

During Trip
Had no need to call emergency help line.

Before Trip
All done online.Easy to understand and do. Instant feedback by email with all necessary info.

During Trip
Did not use insurance.

Claim Process
No Claim

Claim Process
Didn't need to file claim. My husband saw a doctor and hospitalization wasn't necessary, thank God!

Before Trip
I had no need to seek customer service. The information provided on the website was adequate and thorough.

During Trip
No need for any contact.

Claim Process
Not applicable.

During Trip
Hurricane hit towards end of trip. we would not have been covered as carrier needs to be out for 48 hours before coverage begins. Not suitable for purpose and will seek alternative coverage and carrier next time