See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
During Trip
Did not have the occasion or need to contact you during or after the trip.
Claim Process
No Claim
During Trip
I have no ratings because I didn't use the services or insurance during the trip.
During Trip
the above not applied
Claim Process
the above not applied
During Trip
Did not use the service.
During Trip
I called to inquire about my coverage while I was on my trip, and the representative I spoke with, while friendly, was not particularly knowledgeable, and I was not convinced I had gotten all my questions answered.
Claim Process
Company did not pay full amount paid to doctor. First agent said it was for trip interruption when EOB and claim handler indicated it was for medical. Claim handler was extremely rude and indicated amount paid was not doctor;s handwriting when it most definitely was--how offensive. Wanted cash register receipt as proof when doctor visitied hotel room--how was that possible? Paid for $20,000 trip interruption, but she said a missed day because of illness (with doctor diagnosis) does not quality as trip interruption.
Before Trip
Your telephone staff were very helpful before taking this trip
During Trip
The best thing about insurance is not having to use it
Claim Process
no claim
Before Trip
Did not have any reason for one-on-one customer service prior to trip. Online documentation was adequate.
During Trip
Did not need to use the insurance.
Claim Process
n/a
Before Trip
I never contacted customer service at Seven Corners.
During Trip
Never had to contact them during my trip.
Claim Process
I didn't make any claim.
Last updated: September 27, 2026