Overview

Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.

Trips Protected
Calendar icon
SINCE 2007
250,977
Calendar icon
AVG. MONTH
2,339
Total Reviews
Star icon
SINCE 2007
4,568
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
3.94/5
Customer Service During Claim
3.5/5

See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
Loading...

*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.38 (4,568 reviews)

Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.

  • 5
    2962
  • 4
    832
  • 3
    326
  • 2
    127
  • 1
    197
  • Filter By
    Filter
    Sort By
    Sort
  • Seven Corners policy: Trip Protection Choice

    Contacted customer service for clarification on policy coverage. Felt assured I’d made the correct policy choice.

    Kris from OR
    Review Received: November 29, 2024
    Was this review helpful?
    0 out of 0 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    I bought a “cancel for any reason” policy and thought, by doing so, I was buying the best possible insurance. However, it turns out that I should have *also* purchased the “interruption for any reason” feature which I do not recall being made aware of by the insurance salesperson pre travel. Consequently, when my initial flight to begin my return trip home got canceled (which set off a domino effect) and caused me to miss all my next day international flights, I wound up needing to rebook flights at an additional $1,600! I also subsequently found out that my Seven Corners trip insurance (which itself cost me over $800) did not cover that additional cost. Super disappointed to say the least. Sure wish the Seven Corners salesperson would have been better at explaining ALL the various features of insurance options so I could have better planned and purchased accordingly. Will not be using Seven Corners again.

    George from CA
    Review Received: November 25, 2024
    Was this review helpful?
    13 out of 14 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    They were prompt and efficient in settling our claim - we were unable to make our trip because of an illness.

    Robert from OR
    Review Received: November 24, 2024
    Was this review helpful?
    5 out of 5 people found this review helpful
    Seven Corners policy: Trip Protection Basic

    Had an issue prior to my travel that depending on my coverage would have resulted in a claim. They were very unhelpful. Would not explain why i didn’t have coverage on what i would have needed in my policy to have coverage just kept asking me if i wanted to cancel trip which would have resulted in a higher cost to them.

    charles from DE
    Review Received: November 23, 2024
    Was this review helpful?
    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    When I bought the coverage, I only had tentative dates, which I used to book the coverage. Just before we were to leave on our trip, I remembered that I had not updated the dates for our departure and return. I called customer care. The woman on the line was very helpful, and jumped through a few hoops, and made the adjustment to the correct dates. I felt like she really cared that my issue got resolved in a positive manner. She didn't just treat me like a number.

    Alfred from AK
    Review Received: November 22, 2024
    Was this review helpful?
    2 out of 3 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    So far the process seems very straight forward. Expect a positive response to my claim for medical treatment.

    Stephen from AZ
    Review Received: November 21, 2024
    Was this review helpful?
    7 out of 10 people found this review helpful

    Review Updated: 12/19/2024

    I had an emergency issue on board a cruise ship in Europe. I was treated by the ship's doctors and medical staff in the ship's hospital facility. I submitted the claim forms and required information - invoices - payment certification and trip verification to Seven Corners. The entire process was handled via email and was extremely user friendly - as smooth as silk. The entire claim process lasted exactly 2 weeks, start to finish. The same day the claim was approved the entire claim amount I submitted was wired into our bank account. The plan we had was for primary insurance provider coverage by Seven Corners, so it was unnecessary to submit the claim to another insurance provider first. I certainly will use Seven Corners insurance whenever we travel - where our medical insurance does not cover us on shipboard or out of the USA. A big thank to Sevens Corners for their services.

    Seven Corners policy: Trip Protection Basic

    Fortunately I did not require medical attention during my trip but the comfort level of having the insurance was important for me. I did speak with a woman at Squaremouth directly as I’m not comfortable with not speaking to an actual person. She was patient, friendly and did not make any attempt to lead me to an expensive policy but rather saved me from myself and what I was contemplating purchasing since I was only going to be gone for a month. She did assure me they could help with the claim process as needed should I need to do so. So as far as it went, my interaction with the company was more than satisfactory.

    Donna from CT
    Review Received: November 20, 2024
    Was this review helpful?
    1 out of 2 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Wing from CA
    Review Received: November 19, 2024
    Was this review helpful?
    2 out of 2 people found this review helpful

    Overall i'm very happy with Seven Corners' timely service.

    A small feedback here. I actually file claim two times for the same issue. The reason i did it two times is because after i did my online filing, i never receive any acknowledgement (say an email to indicate the claim is received, not necessary approved). I waited 4 days then call and had case filed with the help from your agent....But still not getting any acknowledgement...i logged into my account but found nothing there...i had to call again few days later.

    so, it would be good for Seven Corners' to just send out an acknowledgement, then i will not waste unnecessary time here..

    Overall, i'm happy with your service. Moving forward i will always use your service for travel insurance, and i've been referring you to my friends.

    happy holidays and happy new year!

    Wing

    Seven Corners policy: Trip Protection Basic

    Thankfully we didn't have to use your policy but it was easy to purchase and customer service was very good.

    Candice from FL
    Review Received: November 19, 2024
    Was this review helpful?
    0 out of 1 people found this review helpful
    Seven Corners policy: Trip Protection Choice

    Easy to use. Will use again. Good price

    Janet from AZ
    Review Received: November 18, 2024
    Was this review helpful?
    2 out of 2 people found this review helpful