Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
Contacted customer service for clarification on policy coverage. Felt assured I’d made the correct policy choice.
I bought a “cancel for any reason” policy and thought, by doing so, I was buying the best possible insurance. However, it turns out that I should have *also* purchased the “interruption for any reason” feature which I do not recall being made aware of by the insurance salesperson pre travel. Consequently, when my initial flight to begin my return trip home got canceled (which set off a domino effect) and caused me to miss all my next day international flights, I wound up needing to rebook flights at an additional $1,600! I also subsequently found out that my Seven Corners trip insurance (which itself cost me over $800) did not cover that additional cost. Super disappointed to say the least. Sure wish the Seven Corners salesperson would have been better at explaining ALL the various features of insurance options so I could have better planned and purchased accordingly. Will not be using Seven Corners again.
They were prompt and efficient in settling our claim - we were unable to make our trip because of an illness.
Had an issue prior to my travel that depending on my coverage would have resulted in a claim. They were very unhelpful. Would not explain why i didn’t have coverage on what i would have needed in my policy to have coverage just kept asking me if i wanted to cancel trip which would have resulted in a higher cost to them.
When I bought the coverage, I only had tentative dates, which I used to book the coverage. Just before we were to leave on our trip, I remembered that I had not updated the dates for our departure and return. I called customer care. The woman on the line was very helpful, and jumped through a few hoops, and made the adjustment to the correct dates. I felt like she really cared that my issue got resolved in a positive manner. She didn't just treat me like a number.
So far the process seems very straight forward. Expect a positive response to my claim for medical treatment.
Review Updated: 12/19/2024
I had an emergency issue on board a cruise ship in Europe. I was treated by the ship's doctors and medical staff in the ship's hospital facility. I submitted the claim forms and required information - invoices - payment certification and trip verification to Seven Corners. The entire process was handled via email and was extremely user friendly - as smooth as silk. The entire claim process lasted exactly 2 weeks, start to finish. The same day the claim was approved the entire claim amount I submitted was wired into our bank account. The plan we had was for primary insurance provider coverage by Seven Corners, so it was unnecessary to submit the claim to another insurance provider first. I certainly will use Seven Corners insurance whenever we travel - where our medical insurance does not cover us on shipboard or out of the USA. A big thank to Sevens Corners for their services.
Fortunately I did not require medical attention during my trip but the comfort level of having the insurance was important for me. I did speak with a woman at Squaremouth directly as I’m not comfortable with not speaking to an actual person. She was patient, friendly and did not make any attempt to lead me to an expensive policy but rather saved me from myself and what I was contemplating purchasing since I was only going to be gone for a month. She did assure me they could help with the claim process as needed should I need to do so. So as far as it went, my interaction with the company was more than satisfactory.
Overall i'm very happy with Seven Corners' timely service.
A small feedback here. I actually file claim two times for the same issue. The reason i did it two times is because after i did my online filing, i never receive any acknowledgement (say an email to indicate the claim is received, not necessary approved). I waited 4 days then call and had case filed with the help from your agent....But still not getting any acknowledgement...i logged into my account but found nothing there...i had to call again few days later.
so, it would be good for Seven Corners' to just send out an acknowledgement, then i will not waste unnecessary time here..
Overall, i'm happy with your service. Moving forward i will always use your service for travel insurance, and i've been referring you to my friends.
happy holidays and happy new year!
Wing
Thankfully we didn't have to use your policy but it was easy to purchase and customer service was very good.
Easy to use. Will use again. Good price