Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I called to ask them to correct my name on the policy because of a typing error. They did but it apparently did not make it to this automated message. My name is Dennis not Dewnnis.
I am still waiting to hear from Seven Corners after 10 days from filing a claim.
I have used them before and will again.
They gave me a very nice and detailed explanation of what to expect if I needed their assistance (pre-departure), including a website that Seven Corners partners with showing which clinics, hospitals and/or doctors that take direct payment (very important!). Glad that I didn't need to use them (my daughter and I witnessed an accident...a car hitting a traveler in Switzerland! Hopefully they had traveler's insurance!).
I needed the policy to reflect a greater number of countries to be visited than was allowed for entry in the online application. I made an inquiry and the documents were updated and revised immediately.
I am thankful that I didn't need the insurance, but grateful that I had it, just in case.
My only complaint was that I did have great trouble communicating with the 24/7 assistance- during a Sunday and then Labor day. I spoke with the emergency medical person- office closed.
None
The review process seems to be unnecessarily long since all the requested documents were provided weeks ago.
I only had some questions with Secen Corners and during my interactions, I feel like I was valued, so next time we travel again, I will not hesitate to choose the company again. Keep up the great work, everyone!
Called to report a change of email address and was told everything was corrected, however email (including this review) is still being sent to my husband's address.
Sloppy!