Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
After purchasing the policy I had one question that required clarification. I submitted the question to Seven Corners and in less than an hour had a response.
It was difficult to get a receipt showing both my amount and credit card (last 4 digits) purchase. I had to call customer service and they agreed it wasn't available in my account. They were very helpful and sent it to me. Perhaps this type of "billing statement" could be available in my account without having to call. Thanks.
I will use them again. They were very polite and responsive.
Able to update policy dates quickly and got necessary docs immediately. Thx
This is the 3rd policy I have bought from Seven Corners . I have had to file claims twice and thankfully did not this last time. But, I do feel comfortable and confident that the coverage would be available if needed.
The claims website has some quirks and eccentricities, otherwise this would definitely be a 5 star review. The website doesn't make it easy to start a claim and then return to it, and also doesn't give great instructions for precisely which documents to submit, which in our case ended up extending the claims process by a few weeks. But the people handling the claim were all very professional and efficient, and we did get our settlement faster than expected, once it had been approved. Would definitely use them again.
First time buying travel insurance, and it was easy to understand and a decent experience.
It took a call to Seven Corners to figure out why I couldn't see their offering on your website. It was simply because it was too close to departure. Frustrated that this was not auto-flagged.
I always search for simple additional health coverage when out of the country, and it needs to be of high value. I like Seven Corners for that, but compare using Squaremouth.
60 days to process refund was ridiculous!!!
Customer support was very helpful in answering my questions
Review Updated: 10/09/2024
Took longer than expected but very good service and gave a full claim amount. No hassles! Love it.