Seven Corners Travel Insurance Reviews

Good experience purchasing the policy and making updates to it before my departure. No issues occurred on my trip so I didn’t need to call customer service, etc.

Seven Corners provided our travel insurance and provided a link to all our documents. Our trip went off without any problems so we did not need to file a claim, but it was good to be reassured that if we needed to, we had purchased enough coverage to handle anything just about. I really liked their new policy on any COVID problems.

However airline ticket prices shot up and when I tried to add on to my coverage I was informed about the medical waiver coverage and the 14-15 day deadline to inact that….adding on to my policy now would nullify that coverage, so I decided not to add anymore coverage and keep the original waiver intact.

I understand to get the medical waiver coverage you have to provide an accurate monetary amount with in days after putting a deposit down on your trip, but this is really hard to do if a policy is purchased months in advanced….as most airline tickets can only be purchased so many months in advanced…so there is not a way to get an accurate estimate other than guessing. But I do understand the insurer’s situation with this. Just make your best guess on airline ticket prices and hope it is close enough.

I purchased a travel policy to protect my family from any unforeseen circumstances that may arise while traveling overseas. Unfortunately, my flight was cancelled from Lanzarote Spain to London, so I had to book a flight on another airline to get to London, for my direct return flight home to Denver. The claim was denied on some semantics that the actual return flight from London to Denver was not cancelled. Additionally, it has taken two weeks to come to this conclusion. I had another policy through Allianz strictly for rental car coverage, which was processed and paid in 2 days. So, regardless of the outcome here, I was already unsatisfied with your company. This puts the frosting on the cake, I will never buy a policy from you again.

I contacted Seven Corners about a claim and was asked for certain information which I explained that I could not provide. I asked if this would prevent my claim from being processed, if so, I would not be wasting my time going forward. They would not provide an answer. I have used them in the past and never filed a claim. I will not be using them in the future due to their vague responses to a return customer's request.

Your agents are the best. Fortunately, I never have needed to make a claim so I can't speak to what that process would be like. However, I always feel that your agents listen to what I need and they help guide me to appropriate options.

I am very dissatisfied with Seven Corners. I became very ill before my trip and had to be hospitalized for treatment after first reaching out to my primary care provider and also an urgent care for medical attention. I contacted Seven Corners' customer service to learn how to file a claim for cancelation due to illness and told I would need a physician to complete a form. A hospital doctor completed Seven Corners' form stating I could not travel and the medical reasons why. I timely filed a claim online over 1 month ago, including information and documents requested for the claim, such as the Physician's Statement, medical records, credit card statements, cancelation documents, etc. No resolution has occurred and no information on why delays or lack of response other than a response that my claim is under review. I am glad I did not get sick internationally because I do not know that Seven Corners would have timely assisted based on it failing to do so on my claim for cancelation due to illness. I do not recommend Seven Corners based on my experience, especially based on its failure to pay the timely filed and well substantiated claim, provide a reason why, and charging over $1k for the policy it has not honored to date, which included both cancelation for any reason and cancelation for illness.

So far so good but they have raised some trust issues. After I submitted all information regarding my claim, which surrounds a two day delay due to technical issues and weather issues flying from MGA to MIA on June 12, where I actually only arrived home late evening on June 14, they have requested re-submission of evidence and actual credit card statements (which I consider to be private, they have the receipts of payment) proving I actually paid. As such I felt compelled to add ALL associated losses, such as food and beverage bills, to the claim and now we will see how they respond and test the integrity of their good name. I'll let you know in four weeks when you ask me again.

Easy to purchase and comprehensive